=== Plugin Name ===
Contributors: g5theme
Donate link: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RC62AS34KU8WY
Tags: support, ticket, private ticket, system support, ticket support
Requires at least: 4.5
Tested up to: 5.3
Stable tag: 1.0.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

The simple system ticket support. Full features to build a system private ticket, got notification via email.

== Description ==

[Main Site](http://plugins.g5plus.net/sts/?utm_source=wp&utm_medium=sts_description&utm_content=website_introduction) | [Docs](https://document.g5plus.net/system-ticket-support/) | [Knowledge Base](http://plugins.g5plus.net/sts/knowledge-base/) | [Office Website](https://g5plus.net/?utm_source=wp&utm_medium=sts_description&utm_content=main_menu)

Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report...etc.
Free for all.

= Demo Sandbox =
* Click [Create Demo](http://sandbox.g5plus.net/sts/) to review what plugin can.

#### Video Overview System Ticket Support
[youtube https://www.youtube.com/watch?v=cjTf5uVSV38&list=PL_DzVbdOfv7HXToWE2SFD23r32dcaetdu&index=10&utm_source=wp&utm_medium=sts_description&utm_content=video_intro]

#### Video How to use the Ticket for customers
[youtube https://www.youtube.com/watch?v=YVTJaPNmK-c&list=PL_DzVbdOfv7HXToWE2SFD23r32dcaetdu&index=1&utm_source=wp&utm_medium=sts_description&utm_content=video_howto]

* [More Video Here](https://www.youtube.com/watch?v=YVTJaPNmK-c&list=PL_DzVbdOfv7HXToWE2SFD23r32dcaetdu)

= Features =

* Create ticket easy by input some fields
* Submit ticket on Front-End and register account at the same time
* Get notification via email when have new reply
* Already define automatic template response email, template tickets
* Already manager users
* Management categories, products
* Management all tickets
* Realtime report
* Can use for many support as you want, they are the same role
* Feedback customers - after ticket closed, system automatic send an email to user to get feedback about supporter.
* Supporter can create owner template
* Can predefine mail template - which use to send to customers.
* Current notes - Private note save processing ticket, what need to do, or...etc

== Installation ==

Do follow to install plugins:

1. Upload the plugin files to the `/wp-content/plugins/plugin-name` directory, or install the plugin through the WordPress plugins screen directly.
1. Activate the plugin through the 'Plugins' screen in WordPress
1. Go to menu Submit Ticket System to configure the plugin


== Frequently Asked Questions ==

= Is Submit Ticket System Free? =
Yes! it's always will be free.

= Is it limit products? =
No! it isn't.

= How many website i can use? =
Unlimited as you want.

= Have hierarchy for support?
No, haven't got. This is simple system, so just 4 objects: admin, supporter, leaders and customers.

== Screenshots ==

1. Submit Ticket System Options: Basic Settings.
2. Submit Ticket System Options: Footer Settings.
3. Submit Ticket System Options: Register Settings.
4. Register user from Front-End
5. Create ticket from Front-End
6. Response ticket from BackEnd(Admin/Supporter/Leader)
7. Realtime report from BackEnd
8. Customers management 
9. Supporter management 
10. Manage Ticket Template(Admin/Supporter/Leader)
11. Predefine Mail Template(Admin)
12. My profile of user management
13. Listing tickets

== Changelog ==

= 1.0.0 =
* Initial Release!