=== Noesia Commerce Suite for WooCommerce ===
Contributors: noesiaswa, freemius
Tags: woocommerce, checkout, abandoned cart, customer support, qr code
Requires at least: 6.2
Tested up to: 7.0
Requires PHP: 7.4
Stable tag: 0.7.34
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

= Commerce innovation, built for real WooCommerce operations =

Protect the Sale. Keep the Customer. Bring Them Back.

== Description ==

A premium commerce command layer for WooCommerce stores that want stronger buyer trust, better after-sales care, QR-powered product access, product transparency, practical store insights and a future-ready selling experience.

Noesia Commerce Suite Free Core helps WooCommerce store owners improve the order experience after purchase, guide customers back to reviews, reorders and support, create QR-powered product journeys, generate local QR codes, review useful store signals and run practical E-Commerce Doctor checks for store quality, SEO readiness, catalog health and operational visibility.

The goal is simple: help store owners improve the order experience, strengthen customer trust, identify store issues that may affect quality and sales, and turn every order into a stronger business opportunity.

= Boost what matters =

* **Boost Sales** — improve customer journeys, reorders, support paths and post-purchase opportunities.
* **Boost Store Quality** — identify product data gaps, catalog issues and operational weak points.
* **Boost SEO Readiness** — review missing alt text, short descriptions, large images and product content signals.
* **Boost After-Sales** — turn every order into a premium care, support, review and reorder journey.

= Separate Pro Edition highlights =

The old way is outdated 

Traditional abandoned-cart logic and old intent tracking react after the customer has already left.
Most stores have limited visibility while the buyer is still deciding. Orders often become static receipts instead of the beginning of a stronger customer relationship.

Noesia Commerce Suite Free Core gives WooCommerce stores a more connected post-purchase and operational foundation: improve the order experience, diagnose store weaknesses and give customers better paths back to support, reviews, reorders and product care.

= Free Core operating layer =

* **Order Care Hub** — Automatically creates a secure post-purchase care page for every order, with flexible product, category and store-wide settings. Add Care Hub access to WooCommerce emails and customer account pages, with beautiful templates for reviews, support, reorders, documents, warranty information and product care.

* **Bridge the Gap — QR Product Journeys** — Generate local QR codes for packaging, printed material, product pages and customer journeys. Guide buyers back to secure care pages, support paths, warranty information, product transparency details and product-care content.

* **Improve the Store — E-Commerce Doctor Basic** — Diagnose practical WooCommerce issues that affect store quality, SEO readiness, catalog health, shipping readiness, operational visibility and customer trust. Scan product data, missing images, prices, SKUs, categories, short descriptions, large images, alt text, shipping data, cross-sell and upsell gaps, hidden in-stock products, visible out-of-stock products, broken links, temporary data, background tasks, autoloaded options, retention review items and additional operational health signals. Quick Scan is designed as a safe manual health snapshot for normal WordPress admin use.

= Before purchase =

Noesia Commerce Suite Free Core can support better customer journeys before and around checkout through reminder request fields, QR access paths, product-care content and operational insights.

= After purchase =

Every order can become more than a receipt. Noesia Commerce Suite extends the customer journey with WooCommerce email care blocks, customer account access, secure Order Care Hub links, review and reorder actions, support paths, and QR-powered product care journeys.

= Product journey =

Use the built-in self-hosted QR generator to create customizable QR codes with your own design and colors. Generate ready-to-print QR codes from WooCommerce orders, send QR journeys electronically to customers, and connect physical products with digital support, warranty access, product care, reorders and future customer journeys.

= Store operations =

Add a more intelligent business layer with analytics, E-Commerce Doctor diagnostics and admin tools built for serious WooCommerce operators.
Noesia Commerce Suite Free Core already gives your store a meaningful operational upgrade.

= WooCommerce Care & Operations Foundation =

Not just abandoned-cart emails.
Not just popups.
Not just order attribution.

Post-purchase care, QR product journeys, store diagnostics, customer trust and product transparency.
Bring customers back after purchase, improve product-care content, offer warranty and support access, resend important care emails, detect store weaknesses through E-Commerce Doctor, and turn every order into a stronger business opportunity.

= Free Core highlights =

The free version is designed to be useful on its own.

* Order Care Hub — give every order a dedicated post-purchase care page.
* Secure post-purchase customer experience — public care access designed around secure token-based flows.
* Review, Reorder and Support actions — turn fulfilled orders into reviews, repeat purchases and easier support.
* Smart Reorder Reminders — bring customers back when it is time to buy again.
* Checkout Reminder Request Field — let customers request reminder-based follow-up during checkout.
* WooCommerce Email Care Blocks — add after-sales care actions inside WooCommerce emails, including Care Hub access, review, reorder and support paths.
* Review, Reorder and Support Paths — guide customers from WooCommerce emails, account pages and Care Hub links back to reviews, support and repeat purchases.
* Product Passport QR — generate product-related QR flows for care and access journeys.
* Local QR Code Generation — generate QR codes locally without relying on an external QR API.
* Intelligence and Analytics — useful operational signals for store owners.
* Payment Method Analytics — understand payment behavior more clearly.
* Top Products and Categories — see practical store activity insights.
* Store Impact Box Shortcode — showcase store activity, credibility and commercial presence with a public customer-facing box that can be placed through shortcode on pages.
* E-Commerce Doctor Basic — scan important WooCommerce issues, product data gaps, SEO readiness signals and store-quality problems that may affect trust, performance and sales.

= Separate Pro Edition =

A separate commercial Pro Edition can expand Noesia Commerce Suite into a more advanced WooCommerce business environment through Freemius.

= Pro Command Layer highlights =

* **Protect the Sale — Live Radar** — See checkout activity while customers are still deciding. Monitor important carts, hesitation moments and live sales opportunities before they are lost. Send instant Live Assist messages, helpful prompts or targeted offers directly from the radar with one click — delivered as an on-page popup without requiring the customer to reload.

* **AI Magic Suggestions** — Generate helpful checkout communication ideas for better service and more relevant customer interaction.

* **Smart Recovery Contacts — Save the Revenue** — Instantly captures emails and phone numbers entered during checkout before the customer completes the purchase, stores them in two clean exportable lists, and helps keep interested buyers ready for future recovery campaigns — especially customers who showed real buying interest. Optional retention settings help stores align captured contact data with their own privacy and GDPR requirements.

* **Checkout Friction Monitor** — detect reliable friction signals such as payment failures and coupon issues.

* **Order Completed Conversion State** — a clearer live conversion signal inside the business layer.

* **Captured Email & Phone Lists** — Smart Recovery Contacts automatically capture checkout intent when a customer enters an email or phone number during checkout, even before the order is completed. If the buyer leaves, the contact is already saved in the Pro recovery workspace for future follow-up, export and sales recovery workflows.

* **Customer QR Studio** — expanded QR tools for premium product/customer journeys.

* **Order Care Hub Templates** — stronger care presentation options.

* **EU DPP Readiness Rules** — product transparency readiness for modern commerce requirements.

* **Digital Product Passport Information** — product-related information blocks for care and transparency use cases.

* **Business Operations Home** — a stronger Pro operations layer for administrators.

* **WooCommerce Admin Skin** — gives WooCommerce a cleaner, more premium business interface, making important store areas feel easier to read, more organized and more professional without changing the native WooCommerce checkout, payment or shipping logic.

* **E-Commerce Doctor Pro** — background/batch audit workflows, progress tracking, action planning, CSV exports and stronger diagnostics for larger operational reviews.

* **Advanced Care Experience** — extended post-purchase care capabilities.

* **Priority Product Support** — access to priority support for Pro customers.

* **Premium Updates** — ongoing Pro improvements and product updates.

= Prepare for Product Transparency — EU DPP Readiness =

The separate Pro Edition can help organize QR-accessible product information, manuals, repair guidance, materials, recycling notes, spare parts and service details as product transparency expectations evolve. Add professional product transparency badges to product pages, packaging or customer journeys, helping stores present clearer information, strengthen buyer trust and increase brand credibility.

= Why store owners like this plugin =

* It helps stores think beyond checkout.
* It upgrades WooCommerce into a more intelligent customer-care and operations system.
* It creates a real bridge between orders, customer care, QR access and future purchases.
* It brings business-grade visibility to the WooCommerce workflow.
* It improves post-purchase trust while opening room for more repeat revenue.
* It helps stores prepare for the new era of product transparency, where EU Digital Product Passport and product-information expectations are expected to grow between 2025 and 2030.
* It gives stores professional transparency badges and QR-accessible product information paths that can improve organization, buyer trust and brand credibility.


= Code Architecture =

It is built with a strong technical mindset.

* WordPress Hook-Driven Architecture
* Event-Aware WooCommerce Workflows
* Lightweight IoC-style Dependency Container
* Service Registry & Module Registry
* Service-Oriented Business Logic
* AJAX Command Layer
* Transient-Based Live Session Fabric
* Public Endpoint Rewrite Layer
* Local QR Layer
* Scoped Admin UI
* Noesia Commerce Fabric Layer

= Code Quality & Security =

It is built with strong emphasis on controlled data handling, security, privacy and operational safety.

* **Capability-Based Access Control**
* **Nonce-Protected Actions**
* **Sanitized Input Handling**
* **Escaped Output**
* **Secure Public Care Tokens**
* **SHA-256 Care Token Hashing**
* **Salt-Independent Public Token Hashes**
* **Privacy-Safe Public Care Pages**
* **Anti-Abuse Rate Limiting**
* **Transient IP / User-Agent Hashing**
* **Secure Operator Messaging**
* **Duplicate Message Awareness**
* **Controlled Live Refresh Logic**
* **Large-Store Conscious Queries**
* **No External Live Radar SaaS Dependency**
* **No External QR API Dependency**
* **Optional AI Boundary**
* **Optional Weather Boundary**
* **No Unnecessary External Frontend Libraries**
* **WooCommerce HPOS-Aware Operation**

= External Services =

**1. Freemius**

Used for optional Pro account, licensing, secure checkout, upgrade, license activation and update flows. The Free Core can be used without creating or connecting a Freemius account.

* Service: Freemius
* Purpose: optional account, licensing, checkout, activation, upgrade and update handling for Pro
* When used: when the store owner chooses to interact with Freemius account, Pro licensing, checkout, upgrade or update flows
* Data sent: site, account and license-related data required by Freemius for those optional flows
* Terms of Service: https://freemius.com/terms/
* Privacy Policy: https://freemius.com/privacy/

**2. Open-Meteo (optional)**

Used only if the optional weather-related functionality is enabled.

* Service: Open-Meteo
* Purpose: provide weather data where the feature is available and enabled
* When used: only when the optional weather feature is enabled and used
* Data sent: location-related request data required to fetch the forecast
* Terms / API information: https://open-meteo.com/
* Terms & Privacy: https://open-meteo.com/en/terms

Important clarifications:

* **No external QR API dependency** — QR codes are generated locally.
* **No external Live Radar SaaS dependency** — Live Radar operates inside WordPress / WooCommerce.
* **WP Mail and WP-Cron are native WordPress systems**, not external services.

= Privacy =

Noesia Commerce Suite is built with privacy-conscious data handling.

* Public customer-facing care pages are designed not to expose billing addresses, shipping addresses, payment card data, internal admin notes or other sensitive private order details.
* Recovery contact capture includes anti-abuse protection and bounded retention workflows.
* AI message generation belongs to the separate Pro Edition and is optional/admin-controlled when configured.
* Weather integration is optional.
* QR generation is local.

Store owners remain responsible for their own privacy, legal and data-retention decisions, especially when enabling customer communication, AI-assisted suggestions, recovery workflows or third-party services.

= Installation =

1. Upload the plugin files to the `/wp-content/plugins/noesia-commerce-suite/` directory, or install the plugin through the WordPress plugins screen.
2. Activate the plugin through the “Plugins” screen in WordPress.
3. Open the Noesia Commerce Suite admin area.
4. Configure your preferred settings.
5. If you want advanced features, upgrade to Pro through the Freemius flow.

= Frequently Asked Questions =

= What does the free version do? =

The free version gives your WooCommerce store a strong operational foundation: Order Care Hub, secure post-purchase customer care, review/reorder/support actions, reorder reminders, QR-based journeys, analytics, payment method insights, a store impact map and basic E-Commerce Doctor tools.

= What does Pro add? =

Pro adds the Live Checkout Radar business layer, Live Assist Messages, AI Magic Checkout Suggestions, Checkout Friction Monitor, Smart Recovery Contacts, Customer QR Studio, stronger care experiences, EU DPP Readiness rules, advanced diagnostics and a broader business operations environment.

= Should my WordPress security keys and salts be configured? =

Yes. Noesia Commerce Suite uses salt-independent SHA-256 public Care Hub token hashes so existing Care Hub links are not broken by WordPress salt changes. However, WordPress authentication keys and salts are an important part of normal WordPress security, so store owners should make sure they are properly configured in wp-config.php.
You can generate fresh WordPress security keys and salts from the official WordPress.org Secret Key Service:
https://api.wordpress.org/secret-key/1.1/salt/

= Does the plugin require an external QR API? =

No. QR generation is handled locally inside the plugin.

= Does Live Checkout Radar require an external SaaS service? =

No. The Live Radar layer runs inside the store’s own WordPress / WooCommerce environment.

= Does the plugin expose sensitive order information publicly? =

Public customer-care access is designed around secure token-based flows and privacy-safe output. Public care pages should not expose private billing, shipping, payment or internal admin details.

= Does the plugin work with WooCommerce HPOS? =

The plugin is built with HPOS-aware order workflows in mind.

= Does the plugin work with Elementor? =

Yes. It is compatible with Elementor frontend pages where relevant.

= Does the plugin send AI messages automatically? =

No. AI Magic Suggestions are optional. They help generate message suggestions for the admin, but customer messaging remains operator-controlled.

= How does the Pro upgrade work? =

Pro upgrade is available through Freemius. The free version remains useful on its own, while Pro expands the plugin into a more advanced commerce operations layer.

= Who is behind Noesia Commerce Suite? =

Noesia Commerce Suite for WooCommerce is developed by Noesia, with architecture, product direction and development led by founder Christoforos Kanakis, the creator behind Noesia Matrix OS X_Code.

== Screenshots ==

1. Noesia Commerce Suite main dashboard and operational overview
2. Order Care Hub customer-care flow
3. Public Order Care Hub with review, reorder and support actions
4. Order Care email blocks and post-purchase customer actions
5. Reviews and support destination settings
6. Public Smart Reorder Reminders
7. Smart Reorder Reminders management and customer reminder flow
8. Product Passport QR and local QR generation workflow
9. Store Impact Map and store reach visibility
10. Payment Analytics, Top Products & Category Insights
11. E-Commerce Doctor
12. WooCommerce Admin Skin / premium operations view.
13. Smart Recovery Contacts with Captured Emails, Phones & CSV Export
14. AI Magic Checkout Suggestions
15. EU DPP Readiness rule management
16. E-Commerce Doctor — Store Health Check Overview
17. Public EU DPP and Product Transparency output
18. Customer QR Studio, Printable Codes & Order-Level QR Access
19. Business Operations Home
20. Live Checkout Radar Pro Command Center
21. Live Assist Messages and customer-side intervention flow
22. Checkout Friction Monitor
23. 7-Day Weather Forecast
24. Build Your Ecommerce Empire with Noesia Commerce Suite
25. Show Premium Trust Badges and Upgrade Your Store Image
26. Cart Recovery Before Abandoned Cart Emails
27. Always-On Header Radar: Live Carts, Checkouts & Orders
28. Instant Cart & Checkout Messaging: The Right Message at the Right Moment
29. 3-Step Order Completion Flow: Checkout Reminder, Thank-You Email & Order Received Page


== Changelog ==

= 0.7.34 =
* Released Noesia Commerce Suite Free Core 0.7.34 with the Pro Layer 1.1.8 upgrade path.
* Introduced the Commerce Command Layer direction, connecting live checkout visibility, Order Care Hub, QR product journeys, recovery contacts, analytics and E-Commerce Doctor diagnostics.
* Introduced the positioning: a new commerce operating layer for the next generation of WooCommerce stores.
* Expanded the Order Care Hub foundation for stronger post-purchase customer journeys.
* Improved public Order Care access through safer token-based logic.
* Improved review, reorder and support visibility inside the post-purchase experience.
* Added and stabilized the Freemius-ready Pro upgrade path.
* Prepared the plugin for Live Checkout Radar Pro business command workflows.
* Added Smart Recovery Contacts direction for captured checkout email and phone signals.
* Improved local QR generation and QR scan reliability direction.
* Optimized a wider set of visual assets to WebP.
* Improved public Care Hub access and token behavior after security-related configuration changes.
* Strengthened compatibility direction for modern WooCommerce and HPOS-aware workflows.
* Continued the EU DPP Readiness and product-transparency direction inside the Pro layer.
* Strengthened privacy, GDPR, external services and disclosure direction.

== Upgrade Notice ==

= 0.7.34 =
A major release direction for Noesia Commerce Suite Free Core, with a stronger customer-care foundation and a Freemius-powered Pro upgrade path for advanced WooCommerce operations.