# Copyright (C) 2025 NexlifyLabs
# This file is distributed under the GPL-2.0+.
msgid ""
msgstr ""
"Project-Id-Version: NexlifyDesk 1.0.1\n"
"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/nexlifydesk\n"
"Last-Translator: \n"
"Language-Team: Chinese (China)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"POT-Creation-Date: 2025-07-08T08:05:23+02:00\n"
"PO-Revision-Date: 2025-07-08 07:39+0000\n"
"X-Generator: Loco https://localise.biz/\n"
"X-Domain: nexlifydesk\n"
"Language: zh-CN\n"
"Plural-Forms: nplurals=1; plural=0;\n"
"X-Loco-Version: 2.8.0; wp-6.8.1; php-8.2.12"

#. Plugin Name of the plugin
#: nexlifydesk.php includes/class-nexlifydesk-admin.php:23 
#: templates/admin/reports.php:13
msgid "NexlifyDesk"
msgstr "NexlifyDesk"

#. Description of the plugin
#: nexlifydesk.php
msgid "A complete support ticketing system for WordPress."
msgstr "适用于 WordPress 的完整支持票务系统。"

#. Author of the plugin
#: nexlifydesk.php
msgid "NexlifyLabs"
msgstr "NexlifyLabs"

#. Author URI of the plugin
#: nexlifydesk.php
msgid "https://nexlifylabs.com"
msgstr "https://nexlifylabs.com"

#: includes/class-nexlifydesk-admin.php:22
msgid "NexlifyDesk Tickets"
msgstr "NexlifyDesk 门票"

#: includes/class-nexlifydesk-admin.php:34 
#: includes/class-nexlifydesk-admin.php:35
msgid "All Tickets"
msgstr "所有门票"

#: includes/class-nexlifydesk-admin.php:44 
#: includes/class-nexlifydesk-admin.php:326
msgid "Ticket Categories"
msgstr "门票类别"

#: includes/class-nexlifydesk-admin.php:45
msgid "Categories"
msgstr "类别"

#: includes/class-nexlifydesk-admin.php:54 
#: includes/class-nexlifydesk-admin.php:55
msgid "Settings"
msgstr "设置"

#: includes/class-nexlifydesk-admin.php:64 
#: includes/class-nexlifydesk-admin.php:65
msgid "Reports"
msgstr "报告"

#: includes/class-nexlifydesk-admin.php:74 
#: includes/class-nexlifydesk-admin.php:75
msgid "Order History"
msgstr "订购历史"

#: includes/class-nexlifydesk-admin.php:84 
#: includes/class-nexlifydesk-admin.php:85
msgid "Agent Positions"
msgstr "代理职位"

#: includes/class-nexlifydesk-admin.php:94 
#: includes/class-nexlifydesk-admin.php:95
msgid "Email Templates"
msgstr "电子邮件模板"

#: includes/class-nexlifydesk-admin.php:104 
#: includes/class-nexlifydesk-admin.php:105 
#: includes/class-nexlifydesk-admin.php:151
msgid "Support"
msgstr "支持"

#: includes/class-nexlifydesk-admin.php:133
msgid "Support request sent successfully!"
msgstr "支持请求已成功发送！"

#: includes/class-nexlifydesk-admin.php:135
msgid ""
"Failed to send support request. Please ensure your WordPress site can send "
"emails."
msgstr "发送支持请求失败。请确保您的 WordPress 网站可以发送电子邮件。"

#: includes/class-nexlifydesk-admin.php:138
msgid "Error: Support email function not found."
msgstr "错误：未找到支持电子邮件功能。"

#: includes/class-nexlifydesk-admin.php:141
msgid "Subject and Message are required fields."
msgstr "主题和信息为必填字段。"

#: includes/class-nexlifydesk-admin.php:144 
#: includes/class-nexlifydesk-admin.php:282
msgid "Security check failed. Please try again."
msgstr "安全检查失败。请重试。"

#: includes/class-nexlifydesk-admin.php:151
msgid "Error: Support form display function not found."
msgstr "错误：未找到支持表格显示功能。"

#: includes/class-nexlifydesk-admin.php:181 
#: includes/class-nexlifydesk-admin.php:617
msgid "View All Tickets"
msgstr "查看所有门票"

#: includes/class-nexlifydesk-admin.php:182 
#: includes/class-nexlifydesk-admin.php:618
msgid "Assign Tickets"
msgstr "分配门票"

#: includes/class-nexlifydesk-admin.php:183 
#: includes/class-nexlifydesk-admin.php:619
msgid "Manage Categories"
msgstr "管理类别"

#: includes/class-nexlifydesk-admin.php:184 
#: includes/class-nexlifydesk-admin.php:620
msgid "View Reports"
msgstr "查看报告"

#: includes/class-nexlifydesk-admin.php:196 
#: includes/class-nexlifydesk-admin.php:661
msgid "Position Name:"
msgstr "职位名称"

#: includes/class-nexlifydesk-admin.php:197 
#: includes/class-nexlifydesk-admin.php:662
msgid "Position Slug (unique):"
msgstr "位置弹头（唯一）："

#: includes/class-nexlifydesk-admin.php:198 
#: includes/class-nexlifydesk-admin.php:663
msgid "Assign Capabilities:"
msgstr "分配能力："

#: includes/class-nexlifydesk-admin.php:199
msgid "Save"
msgstr "节省"

#: includes/class-nexlifydesk-admin.php:200
msgid "Cancel"
msgstr "取消"

#: includes/class-nexlifydesk-admin.php:201
msgid "Are you sure you want to delete this position?"
msgstr "您确定要删除这个职位吗？"

#: includes/class-nexlifydesk-admin.php:202 
#: includes/class-nexlifydesk-admin.php:239 templates/admin/tickets-list.php:78
msgid "Loading tickets..."
msgstr "正在加载门票..."

#: includes/class-nexlifydesk-admin.php:203 
#: includes/class-nexlifydesk-admin.php:238
msgid "No tickets found."
msgstr "未找到门票。"

#: includes/class-nexlifydesk-admin.php:204
msgid "Error loading tickets:"
msgstr "加载机票时出错："

#: includes/class-nexlifydesk-admin.php:205
msgid "AJAX Error loading tickets."
msgstr "AJAX 加载票据时出错。"

#: includes/class-nexlifydesk-admin.php:206 
#: includes/class-nexlifydesk-admin.php:241 
#: includes/class-nexlifydesk-admin.php:1058
msgid "Ticket ID"
msgstr "票号"

#: includes/class-nexlifydesk-admin.php:207 
#: includes/class-nexlifydesk-admin.php:242 
#: templates/frontend/ticket-form.php:26
msgid "Subject"
msgstr "主题"

#: includes/class-nexlifydesk-admin.php:208 
#: includes/class-nexlifydesk-admin.php:243 
#: includes/class-nexlifydesk-admin.php:1268 
#: templates/admin/ticket-single.php:23
msgid "Status"
msgstr "现状"

#: includes/class-nexlifydesk-admin.php:209 
#: includes/class-nexlifydesk-admin.php:245 
#: templates/frontend/ticket-single.php:174
msgid "Created"
msgstr "创建"

#: includes/class-nexlifydesk-admin.php:210 
#: includes/class-nexlifydesk-admin.php:246 
#: includes/class-nexlifydesk-admin.php:349 
#: includes/class-nexlifydesk-admin.php:626
msgid "Actions"
msgstr "行动"

#: includes/class-nexlifydesk-admin.php:211 
#: includes/class-nexlifydesk-admin.php:247
msgid "View"
msgstr "查看"

#: includes/class-nexlifydesk-admin.php:212 
#: includes/class-nexlifydesk-admin.php:244
msgid "Assigned To"
msgstr "分配给"

#: includes/class-nexlifydesk-admin.php:213 
#: includes/class-nexlifydesk-ajax.php:608
msgid "Ticket assigned successfully!"
msgstr "票务分配成功！"

#: includes/class-nexlifydesk-admin.php:240
msgid "Error loading tickets."
msgstr "加载机票时出错。"

#: includes/class-nexlifydesk-admin.php:257 templates/admin/tickets-list.php:7
msgid "You do not have sufficient permissions to access this page."
msgstr "您没有足够的权限访问此页面。"

#: includes/class-nexlifydesk-admin.php:268
msgid "You do not have permission to view this ticket."
msgstr "您无权查看此票。"

#: includes/class-nexlifydesk-admin.php:275 
#: includes/class-nexlifydesk-admin.php:294 
#: includes/class-nexlifydesk-ajax.php:142 
#: includes/class-nexlifydesk-ajax.php:259 templates/admin/ticket-single.php:7
msgid "Ticket not found."
msgstr "未找到票。"

#: includes/class-nexlifydesk-admin.php:307 
#: includes/class-nexlifydesk-admin.php:381 
#: includes/class-nexlifydesk-admin.php:538 
#: includes/class-nexlifydesk-admin.php:590 
#: includes/class-nexlifydesk-admin.php:765
msgid "You do not have permission to access this page."
msgstr "您没有访问此页面的权限。"

#: includes/class-nexlifydesk-admin.php:326
msgid "Add New"
msgstr "添加新内容"

#: includes/class-nexlifydesk-admin.php:331
msgid "Category Name"
msgstr "类别名称"

#: includes/class-nexlifydesk-admin.php:335 
#: includes/class-nexlifydesk-admin.php:348 
#: templates/frontend/ticket-single.php:98
msgid "Description"
msgstr "说明"

#: includes/class-nexlifydesk-admin.php:340 nexlifydesk.php:227 
#: nexlifydesk.php:423
msgid "Add Category"
msgstr "添加类别"

#: includes/class-nexlifydesk-admin.php:346 
#: includes/class-nexlifydesk-admin.php:626
msgid "Name"
msgstr "名称"

#: includes/class-nexlifydesk-admin.php:347 
#: includes/class-nexlifydesk-admin.php:626
msgid "Slug"
msgstr "蛞蝓"

#: includes/class-nexlifydesk-admin.php:359 
#: includes/class-nexlifydesk-admin.php:645
msgid "Delete"
msgstr "删除"

#: includes/class-nexlifydesk-admin.php:372
msgid "NexlifyDesk Settings"
msgstr "NexlifyDesk 设置"

#: includes/class-nexlifydesk-admin.php:385 templates/admin/reports.php:16
msgid "NexlifyDesk Reports"
msgstr "NexlifyDesk 报告"

#: includes/class-nexlifydesk-admin.php:394
msgid "NexlifyDesk Agent Positions"
msgstr "NexlifyDesk 代理职位"

#: includes/class-nexlifydesk-admin.php:410 
#: includes/class-nexlifydesk-admin.php:465 
#: includes/class-nexlifydesk-admin.php:503 
#: includes/class-nexlifydesk-admin.php:542 
#: includes/class-nexlifydesk-admin.php:594 
#: includes/class-nexlifydesk-admin.php:730 
#: includes/class-nexlifydesk-admin.php:769
msgid "Security check failed."
msgstr "安全检查失败。"

#: includes/class-nexlifydesk-admin.php:429 
#: includes/class-nexlifydesk-admin.php:553
msgid "Position Name and Slug are required."
msgstr "职位名称和 Slug 为必填项。"

#: includes/class-nexlifydesk-admin.php:438 
#: includes/class-nexlifydesk-admin.php:555
msgid "A position with this slug already exists."
msgstr "已存在使用此弹头的位置。"

#: includes/class-nexlifydesk-admin.php:449 
#: includes/class-nexlifydesk-admin.php:562
msgid "Agent position added successfully."
msgstr "成功添加代理职位。"

#: includes/class-nexlifydesk-admin.php:477 
#: includes/class-nexlifydesk-admin.php:602
msgid "Agent position deleted."
msgstr "代理职位已删除。"

#: includes/class-nexlifydesk-admin.php:484 
#: includes/class-nexlifydesk-admin.php:604
msgid "Position not found."
msgstr "未找到位置。"

#: includes/class-nexlifydesk-admin.php:525 
#: includes/class-nexlifydesk-admin.php:578
msgid "Agent position updated."
msgstr "代理职位已更新。"

#: includes/class-nexlifydesk-admin.php:623
msgid "Existing Positions"
msgstr "现有职位"

#: includes/class-nexlifydesk-admin.php:626
msgid "Capabilities"
msgstr "能力"

#: includes/class-nexlifydesk-admin.php:640 
#: includes/class-nexlifydesk-admin.php:697 
#: includes/class-nexlifydesk-admin.php:704 
#: includes/class-nexlifydesk-users.php:85
msgid "None"
msgstr "无"

#: includes/class-nexlifydesk-admin.php:644
msgid "Edit"
msgstr "编辑"

#: includes/class-nexlifydesk-admin.php:652
msgid "No agent positions defined yet."
msgstr "尚未确定代理职位。"

#: includes/class-nexlifydesk-admin.php:655 
#: includes/class-nexlifydesk-admin.php:656
msgid "Add New Position"
msgstr "添加新职位"

#: includes/class-nexlifydesk-admin.php:669
msgid "Add Position"
msgstr "增加职位"

#: includes/class-nexlifydesk-admin.php:673
msgid "Assign Positions to Agents"
msgstr "为代理分配职位"

#: includes/class-nexlifydesk-admin.php:683
msgid "No NexlifyDesk Agents found."
msgstr "未找到 NexlifyDesk 代理商。"

#: includes/class-nexlifydesk-admin.php:692
msgid "Agent Name"
msgstr "代理名称"

#: includes/class-nexlifydesk-admin.php:692
msgid "Current Position"
msgstr "当前职位"

#: includes/class-nexlifydesk-admin.php:692
msgid "Assign Position"
msgstr "分配职位"

#: includes/class-nexlifydesk-admin.php:716
msgid "Save Agent Assignments"
msgstr "保存代理任务"

#: includes/class-nexlifydesk-admin.php:747 
#: includes/class-nexlifydesk-admin.php:785
msgid "Agent assignments saved successfully."
msgstr "代理任务已成功保存。"

#: includes/class-nexlifydesk-admin.php:749 
#: includes/class-nexlifydesk-admin.php:787
msgid "No agent assignments to save."
msgstr "无需保存代理任务。"

#: includes/class-nexlifydesk-admin.php:802 
#: includes/class-nexlifydesk-admin.php:1162
msgid "Settings saved successfully!"
msgstr "设置已成功保存！"

#: includes/class-nexlifydesk-admin.php:815 
#: includes/class-nexlifydesk-admin.php:918 
#: includes/class-nexlifydesk-ajax.php:675
msgid "Category added successfully!"
msgstr "成功添加类别！"

#: includes/class-nexlifydesk-admin.php:848 
#: includes/class-nexlifydesk-ajax.php:624
msgid "Category name is required."
msgstr "类别名称为必填项。"

#: includes/class-nexlifydesk-admin.php:860
msgid "Invalid database table. Please contact support."
msgstr "数据库表无效。请联系技术支持。"

#: includes/class-nexlifydesk-admin.php:882 
#: includes/class-nexlifydesk-ajax.php:649
msgid "A category with this name already exists."
msgstr "已存在使用此名称的类别。"

#: includes/class-nexlifydesk-admin.php:901
msgid "Failed to add category."
msgstr "添加类别失败。"

#. translators: %s: Database error message
#: includes/class-nexlifydesk-admin.php:907 
#: includes/class-nexlifydesk-ajax.php:668
#, php-format
msgid "Failed to add category: %s"
msgstr "添加类别失败：%s"

#: includes/class-nexlifydesk-admin.php:970
msgid "Email templates saved!"
msgstr "已保存的电子邮件模板！"

#: includes/class-nexlifydesk-admin.php:975
msgid "NexlifyDesk Email Templates"
msgstr "NexlifyDesk 电子邮件模板"

#: includes/class-nexlifydesk-admin.php:979
msgid "New Ticket"
msgstr "新票"

#: includes/class-nexlifydesk-admin.php:993 
#: includes/class-nexlifydesk-admin.php:1011 
#: includes/class-nexlifydesk-admin.php:1029 
#: includes/class-nexlifydesk-admin.php:1047
msgid "Preview"
msgstr "预览"

#: includes/class-nexlifydesk-admin.php:997
msgid "New Reply"
msgstr "新答复"

#: includes/class-nexlifydesk-admin.php:1015
msgid "Status Changed"
msgstr "状态已更改"

#: includes/class-nexlifydesk-admin.php:1033
msgid "SLA Breach"
msgstr "违反服务级协议"

#: includes/class-nexlifydesk-admin.php:1052
msgid "Save Templates"
msgstr "保存模板"

#: includes/class-nexlifydesk-admin.php:1056
msgid "Available Placeholders"
msgstr "可用占位符"

#: includes/class-nexlifydesk-admin.php:1059
msgid "Ticket Subject"
msgstr "门票主题"

#: includes/class-nexlifydesk-admin.php:1060
msgid "Ticket Message"
msgstr "票务信息"

#: includes/class-nexlifydesk-admin.php:1061
msgid "User Name"
msgstr "用户名"

#: includes/class-nexlifydesk-admin.php:1062
msgid "User Email"
msgstr "用户电子邮件"

#: includes/class-nexlifydesk-admin.php:1063
msgid "Ticket Status"
msgstr "票务状态"

#: includes/class-nexlifydesk-admin.php:1064
msgid "Ticket Priority"
msgstr "购票优先权"

#: includes/class-nexlifydesk-admin.php:1065
msgid "Ticket Category"
msgstr "门票类别"

#: includes/class-nexlifydesk-admin.php:1066
msgid "Created Date/Time"
msgstr "创建日期/时间"

#: includes/class-nexlifydesk-admin.php:1067
msgid "Last Updated Date/Time"
msgstr "最后更新日期/时间"

#: includes/class-nexlifydesk-admin.php:1068
msgid "Reply Message (for reply emails)"
msgstr "回复信息（用于回复电子邮件）"

#: includes/class-nexlifydesk-admin.php:1069
msgid "Reply Author Name (for reply emails)"
msgstr "回复作者姓名（用于回复电子邮件）"

#: includes/class-nexlifydesk-admin.php:1070
msgid "Direct link to the ticket conversation"
msgstr "票务对话的直接链接"

#: includes/class-nexlifydesk-admin.php:1071
msgid "Direct link to the ticket in the admin area (for agents/admins)"
msgstr "在管理区直接链接到票单（针对代理/管理员）"

#: includes/class-nexlifydesk-admin.php:1073
msgid ""
"Copy and paste these placeholders into your templates. They will be replaced "
"with real ticket data."
msgstr "将这些占位符复制并粘贴到模板中。它们将被替换为真实的票据数据。"

#: includes/class-nexlifydesk-admin.php:1084
msgid "Too many attempts. Please try again later."
msgstr "尝试次数过多。请稍后再试。"

#: includes/class-nexlifydesk-admin.php:1112
msgid "NexlifyDesk Data Warning:"
msgstr "NexlifyDesk 数据警告："

#: includes/class-nexlifydesk-admin.php:1113
msgid ""
"Data retention is currently disabled. All tickets and customer data will be "
"permanently deleted if you uninstall the plugin."
msgstr "数据保留目前已禁用。如果卸载插件，所有票单和客户数据将被永久删除。"

#: includes/class-nexlifydesk-admin.php:1115
msgid "Review Settings"
msgstr "审查设置"

#: includes/class-nexlifydesk-admin.php:1125 nexlifydesk.php:438
msgid "You do not have permission to perform this action."
msgstr "您没有执行此操作的权限。"

#: includes/class-nexlifydesk-admin.php:1216
msgid "WooCommerce is required for this feature."
msgstr "此功能需要使用 WooCommerce。"

#: includes/class-nexlifydesk-admin.php:1220
msgid "You do not have permission to view this page."
msgstr "您没有浏览此页面的权限。"

#: includes/class-nexlifydesk-admin.php:1245
msgid "Order Search"
msgstr "订单搜索"

#: includes/class-nexlifydesk-admin.php:1250
msgid "Enter Order ID"
msgstr "输入订单 ID"

#: includes/class-nexlifydesk-admin.php:1252 
#: includes/class-nexlifydesk-admin.php:1254
msgid "Search"
msgstr "搜索"

#: includes/class-nexlifydesk-admin.php:1256
msgid "Reset"
msgstr "重置"

#: includes/class-nexlifydesk-admin.php:1260
msgid "No order found with ID #"
msgstr "未找到 ID # 订单"

#: includes/class-nexlifydesk-admin.php:1263
msgid "Order"
msgstr "订购"

#: includes/class-nexlifydesk-admin.php:1264 
#: includes/class-nexlifydesk-users.php:53 
#: templates/frontend/ticket-single.php:182
msgid "Customer"
msgstr "客户"

#: includes/class-nexlifydesk-admin.php:1265 
#: templates/admin/ticket-single.php:187 
#: templates/frontend/ticket-single.php:186
msgid "Email"
msgstr "电子邮件"

#: includes/class-nexlifydesk-admin.php:1266
msgid "Phone"
msgstr "电话"

#: includes/class-nexlifydesk-admin.php:1267
msgid "Total"
msgstr "总计"

#: includes/class-nexlifydesk-admin.php:1269
msgid "Date"
msgstr "日期"

#: includes/class-nexlifydesk-admin.php:1270
msgid "Items"
msgstr "项目"

#: includes/class-nexlifydesk-admin.php:1289
msgid "Please enter an Order ID to search."
msgstr "请输入订单 ID 进行搜索。"

#: includes/class-nexlifydesk-ajax.php:29
msgid "You must be logged in to submit a ticket."
msgstr "您必须登录后才能提交票单。"

#: includes/class-nexlifydesk-ajax.php:33 
#: includes/class-nexlifydesk-tickets.php:32
msgid "Subject and message are required."
msgstr "必须填写主题和信息。"

#: includes/class-nexlifydesk-ajax.php:102
msgid ""
"We found a similar ticket from you. Your message has been added to the "
"existing ticket."
msgstr "我们找到了您提交的类似报告。您的信息已添加到现有票单中。"

#: includes/class-nexlifydesk-ajax.php:115
msgid "Ticket submitted successfully!"
msgstr "票务提交成功！"

#: includes/class-nexlifydesk-ajax.php:126
msgid "You must be logged in to reply."
msgstr "您必须登录后才能回复。"

#: includes/class-nexlifydesk-ajax.php:130 
#: includes/class-nexlifydesk-ajax.php:249 
#: includes/class-nexlifydesk-ajax.php:291
msgid "Missing required fields."
msgstr "缺少必填字段。"

#: includes/class-nexlifydesk-ajax.php:154 nexlifydesk.php:232 
#: nexlifydesk.php:428
msgid ""
"This ticket is closed. Please create a new ticket for further assistance."
msgstr "此单已关闭。请创建新单以获得进一步帮助。"

#: includes/class-nexlifydesk-ajax.php:228
msgid "Reply added successfully!"
msgstr "已成功添加回复！"

#: includes/class-nexlifydesk-ajax.php:240
msgid "You must be logged in to add a note."
msgstr "您必须登录后才能添加备注。"

#: includes/class-nexlifydesk-ajax.php:245
msgid "You do not have permission to add internal notes."
msgstr "您没有添加内部注释的权限。"

#: includes/class-nexlifydesk-ajax.php:277
msgid "Internal note added successfully!"
msgstr "成功添加内部说明！"

#: includes/class-nexlifydesk-ajax.php:287
msgid "You must be logged in to update ticket status."
msgstr "您必须登录后才能更新票单状态。"

#: includes/class-nexlifydesk-ajax.php:300
msgid "Only administrators can change the status of closed tickets."
msgstr "只有管理员才能更改已关闭票单的状态。"

#: includes/class-nexlifydesk-ajax.php:306
msgid "You do not have permission to update this ticket status."
msgstr "您无权更新此票单状态。"

#: includes/class-nexlifydesk-ajax.php:311
msgid "Invalid ticket status."
msgstr "票据状态无效。"

#: includes/class-nexlifydesk-ajax.php:317
msgid "Ticket status updated!"
msgstr "票务状态已更新！"

#: includes/class-nexlifydesk-ajax.php:319
msgid "Could not update ticket status."
msgstr "无法更新票单状态。"

#: includes/class-nexlifydesk-ajax.php:327
msgid "You must be logged in to upload files."
msgstr "您必须登录后才能上传文件。"

#: includes/class-nexlifydesk-ajax.php:331
msgid "No file uploaded or invalid file format."
msgstr "未上传文件或文件格式无效。"

#: includes/class-nexlifydesk-ajax.php:343
msgid "File upload error occurred."
msgstr "文件上传发生错误。"

#: includes/class-nexlifydesk-ajax.php:347
msgid "Invalid file upload."
msgstr "上传文件无效。"

#: includes/class-nexlifydesk-ajax.php:354
msgid ""
"File type not allowed. Only JPG, JPEG, PNG, and PDF files are permitted."
msgstr "不允许的文件类型。只允许使用 JPG、JPEG、PNG 和 PDF 文件。"

#: includes/class-nexlifydesk-ajax.php:376
msgid "File content does not match file extension."
msgstr "文件内容与文件扩展名不匹配。"

#. translators: %d: Maximum file size in megabytes
#: includes/class-nexlifydesk-ajax.php:386
#, php-format
msgid "File size exceeds maximum limit of %dMB."
msgstr "文件大小超过 %dMB 的最大限制。"

#: includes/class-nexlifydesk-ajax.php:413
msgid "Could not upload file."
msgstr "无法上传文件。"

#: includes/class-nexlifydesk-ajax.php:422
msgid "You do not have permission to view tickets."
msgstr "您没有查看机票的权限。"

#: includes/class-nexlifydesk-ajax.php:528 
#: includes/class-nexlifydesk-ajax.php:530 templates/admin/ticket-single.php:44
msgid "Unassigned"
msgstr "未分配"

#: includes/class-nexlifydesk-ajax.php:542
msgid "Error loading tickets. Please try again or contact support."
msgstr "加载票单出错。请重试或联系技术支持。"

#: includes/class-nexlifydesk-ajax.php:553
msgid "You do not have permission to assign tickets."
msgstr "您没有分配门票的权限。"

#: includes/class-nexlifydesk-ajax.php:557
msgid "Missing required parameters."
msgstr "缺少所需参数。"

#: includes/class-nexlifydesk-ajax.php:564
msgid "Invalid ticket ID or user ID."
msgstr "票据 ID 或用户 ID 无效。"

#: includes/class-nexlifydesk-ajax.php:610
msgid "Could not assign ticket."
msgstr "无法分配票据。"

#: includes/class-nexlifydesk-ajax.php:618
msgid "You do not have permission to add categories."
msgstr "您没有添加类别的权限。"

#: includes/class-nexlifydesk-ajax.php:683
msgid "You do not have permission to delete categories."
msgstr "您没有删除类别的权限。"

#: includes/class-nexlifydesk-ajax.php:687
msgid "Category ID is required."
msgstr "必须填写类别 ID。"

#: includes/class-nexlifydesk-ajax.php:695
msgid "Invalid category ID."
msgstr "无效类别 ID。"

#: includes/class-nexlifydesk-ajax.php:709
msgid "Category deleted successfully!"
msgstr "类别已成功删除！"

#: includes/class-nexlifydesk-ajax.php:711
msgid "Could not delete category."
msgstr "无法删除类别。"

#. translators: 1: Ticket ID (e.g., T1005), 2: Ticket subject
#: includes/class-nexlifydesk-reports.php:234
#, php-format
msgid "New ticket #%1$s: %2$s"
msgstr "新票 #%1$s：%2$s"

#. translators: 1: User display name, 2: Ticket ID (e.g., T1005)
#: includes/class-nexlifydesk-reports.php:256
#, php-format
msgid "%1$s replied to ticket #%2$s"
msgstr "%1$s 已回复票号 #%2$s"

#: includes/class-nexlifydesk-shortcodes.php:50
msgid "Single ticket template not found."
msgstr "未找到单票模板。"

#: includes/class-nexlifydesk-shortcodes.php:62
msgid "Ticket list template not found."
msgstr "未找到票单模板。"

#: includes/class-nexlifydesk-tickets.php:88
msgid "Could not create ticket."
msgstr "无法创建票据。"

#: includes/class-nexlifydesk-tickets.php:256
msgid "Message is required."
msgstr "需要留言。"

#: includes/class-nexlifydesk-tickets.php:275
msgid "Could not add reply."
msgstr "无法添加回复。"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:623
#, php-format
msgid "New Support Ticket #%s"
msgstr "新支持票单 #%s"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:677
#, php-format
msgid "New Reply to Ticket #%s"
msgstr "对票据 #%s 的新回复"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:708
#, php-format
msgid "Ticket #%s Status Changed"
msgstr "票单 #%s 状态已更改"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:723
#, php-format
msgid "SLA Breach: Ticket #%s"
msgstr "违反服务水平协议：票单 #%s"

#. translators: 1: New assignee display name, 2: Assignee type (agent or administrator)
#: includes/class-nexlifydesk-tickets.php:983
#, php-format
msgid ""
"Ticket automatically reassigned to %1$s (%2$s) due to previous agent being "
"unavailable."
msgstr "由于前一位代理无法提供服务，票单自动重新分配给 %1$s (%2$s)。"

#: includes/class-nexlifydesk-users.php:30
msgid "NexlifyDesk Agent"
msgstr "NexlifyDesk 代理"

#: includes/class-nexlifydesk-users.php:78
msgid "NexlifyDesk Agent Position"
msgstr "NexlifyDesk 代理职位"

#: includes/class-nexlifydesk-users.php:82
msgid "Assigned Position"
msgstr "分配职位"

#: includes/class-nexlifydesk-users.php:92
msgid "Assign a predefined position to this agent."
msgstr "为该代理指定一个预定义位置。"

#: includes/class-nexlifydesk-users.php:114
msgid "Security verification failed."
msgstr "安全验证失败。"

#: includes/class-nexlifydesk-users.php:226
msgid "Permission denied."
msgstr "拒绝许可。"

#: includes/class-nexlifydesk-users.php:231
msgid "Orphaned tickets have been reassigned."
msgstr "弃票已重新分配。"

#: includes/nexlifydesk-functions.php:11 templates/admin/ticket-single.php:25 
#: templates/admin/tickets-list.php:57
msgid "Open"
msgstr "开放"

#: includes/nexlifydesk-functions.php:12 templates/admin/ticket-single.php:27
msgid "Pending"
msgstr "待定"

#: includes/nexlifydesk-functions.php:13 templates/admin/ticket-single.php:28 
#: templates/admin/tickets-list.php:59
msgid "Resolved"
msgstr "已解决"

#: includes/nexlifydesk-functions.php:14 templates/admin/reports.php:106 
#: templates/admin/ticket-single.php:29 templates/admin/tickets-list.php:60
msgid "Closed"
msgstr "关闭"

#: nexlifydesk.php:158
msgid ""
"This ticket was automatically closed after being resolved for 48 hours with "
"no activity."
msgstr "此问题单在解决 48 小时后自动关闭，且没有任何活动。"

#: nexlifydesk.php:220 nexlifydesk.php:416
msgid "Uploading..."
msgstr "上传..."

#: nexlifydesk.php:223 nexlifydesk.php:419
msgid "Submitting..."
msgstr "提交..."

#: nexlifydesk.php:224 nexlifydesk.php:420 
#: templates/frontend/ticket-form.php:120
msgid "Submit Ticket"
msgstr "提交机票"

#: nexlifydesk.php:225 nexlifydesk.php:421
msgid "An error occurred. Please try again."
msgstr "发生错误。请重试。"

#: nexlifydesk.php:226 nexlifydesk.php:422
msgid "Adding..."
msgstr "添加..."

#: nexlifydesk.php:228 nexlifydesk.php:424
msgid "Add Reply"
msgstr "添加回复"

#: nexlifydesk.php:229 nexlifydesk.php:425 
#: templates/admin/ticket-single.php:101
msgid "Add Note"
msgstr "添加说明"

#: nexlifydesk.php:231 nexlifydesk.php:427 
#: templates/frontend/ticket-single.php:164
msgid "Create New Ticket"
msgstr "创建新票务"

#: nexlifydesk.php:233 nexlifydesk.php:377 nexlifydesk.php:429
msgid "Status updated successfully!"
msgstr "状态更新成功！"

#: nexlifydesk.php:366
msgid "Invalid request."
msgstr "无效请求。"

#: nexlifydesk.php:371
msgid "Invalid status."
msgstr "状态无效。"

#: nexlifydesk.php:379
msgid "Failed to update status."
msgstr "更新状态失败。"

#. translators: %d: Number of tickets purged.
#: nexlifydesk.php:466
#, php-format
msgid "Purged %d tickets older than 1 year."
msgstr "清除了 %d 张超过 1 年的机票。"

#: nexlifydesk.php:468
msgid "No tickets older than 1 year found."
msgstr "没有发现超过 1 年的票据。"

#: nexlifydesk.php:472
msgid "Purged orphaned attachments."
msgstr "清除无主附件。"

#: templates/admin/reports.php:17
msgid "Performance analytics and support metrics"
msgstr "性能分析和支持指标"

#: templates/admin/reports.php:24
msgid "Last 7 Days"
msgstr "最近 7 天"

#: templates/admin/reports.php:25
msgid "Last 30 Days"
msgstr "最近 30 天"

#: templates/admin/reports.php:26
msgid "Last 90 Days"
msgstr "最近 90 天"

#: templates/admin/reports.php:27
msgid "Last Year"
msgstr "去年"

#: templates/admin/reports.php:34
msgid "Total Tickets"
msgstr "门票总数"

#: templates/admin/reports.php:36 templates/admin/reports.php:41 
#: templates/admin/reports.php:46 templates/admin/reports.php:51
msgid "from last period"
msgstr "上期"

#: templates/admin/reports.php:39
msgid "Active Tickets"
msgstr "有效门票"

#: templates/admin/reports.php:44
msgid "Closed Tickets"
msgstr "不对外售票"

#: templates/admin/reports.php:49 templates/admin/tickets-list.php:45
msgid "Avg Response Time"
msgstr "平均响应时间"

#: templates/admin/reports.php:59
msgid "Ticket Status Distribution"
msgstr "机票状态分布"

#: templates/admin/reports.php:75
msgid "Priority Distribution"
msgstr "优先权分配"

#: templates/admin/reports.php:91
msgid "Tickets This Month"
msgstr "本月门票"

#: templates/admin/reports.php:100
msgid "Agent Performance"
msgstr "代理绩效"

#: templates/admin/reports.php:104
msgid "Agent"
msgstr "代理"

#: templates/admin/reports.php:105
msgid "Assigned"
msgstr "已分配"

#: templates/admin/reports.php:107
msgid "Response Rate"
msgstr "回复率"

#: templates/admin/reports.php:108
msgid "Avg Response"
msgstr "平均响应"

#: templates/admin/reports.php:127
msgid "Recent Activity"
msgstr "近期活动"

#: templates/admin/settings.php:56
msgid "General Settings"
msgstr "常规设置"

#: templates/admin/settings.php:59
msgid "Enable Email Notifications"
msgstr "启用电子邮件通知"

#: templates/admin/settings.php:62
msgid "Send email notifications for new tickets, replies, and status changes."
msgstr "发送有关新票单、回复和状态更改的电子邮件通知。"

#: templates/admin/settings.php:66
msgid "Default Priority"
msgstr "默认优先级"

#: templates/admin/settings.php:69 templates/admin/ticket-single.php:35 
#: templates/admin/tickets-list.php:67 templates/frontend/ticket-form.php:75
msgid "Low"
msgstr "低"

#: templates/admin/settings.php:70 templates/admin/ticket-single.php:36 
#: templates/admin/tickets-list.php:66 templates/frontend/ticket-form.php:76
msgid "Medium"
msgstr "中型"

#: templates/admin/settings.php:71 templates/admin/ticket-single.php:37 
#: templates/admin/tickets-list.php:65 templates/frontend/ticket-form.php:77
msgid "High"
msgstr "高"

#: templates/admin/settings.php:72 templates/admin/ticket-single.php:38 
#: templates/frontend/ticket-form.php:78
msgid "Urgent"
msgstr "紧急"

#: templates/admin/settings.php:74
msgid "Default priority for new tickets."
msgstr "新票单的默认优先级。"

#: templates/admin/settings.php:78
msgid "Auto-Assign Tickets"
msgstr "自动分配门票"

#: templates/admin/settings.php:81
msgid "Automatically assign new tickets to available support agents."
msgstr "自动将新票单分配给可用的支持代理。"

#: templates/admin/settings.php:85
msgid "Ticket List Page"
msgstr "票务列表页面"

#: templates/admin/settings.php:88 templates/admin/settings.php:108
msgid "Select a page"
msgstr "选择页面"

#: templates/admin/settings.php:98 templates/admin/settings.php:118
msgid "No pages available"
msgstr "无可用页面"

#: templates/admin/settings.php:101
msgid ""
"Select the page where the ticket list shortcode [nexlifydesk_ticket_list] is "
"embedded."
msgstr "选择嵌入票务列表简码 [nexlifydesk_ticket_list] 的页面。"

#: templates/admin/settings.php:105
msgid "Ticket Form Page"
msgstr "票务表格页面"

#: templates/admin/settings.php:121
msgid ""
"Select the page where the ticket form shortcode [nexlifydesk_ticket_form] is "
"embedded."
msgstr "选择嵌入票单表单简码 [nexlifydesk_ticket_form] 的页面。"

#: templates/admin/settings.php:125
msgid "Send Status Change Notification"
msgstr "发送状态更改通知"

#: templates/admin/settings.php:128
msgid "Send an email notification to the user when the ticket status changes."
msgstr "当票单状态发生变化时，向用户发送电子邮件通知。"

#: templates/admin/settings.php:132
msgid "Ticket ID Prefix"
msgstr "票号前缀"

#: templates/admin/settings.php:135
msgid "Prefix for ticket IDs (e.g., T, #, TKT-)."
msgstr "机票 ID 的前缀（如 T、#、TKT-）。"

#: templates/admin/settings.php:139
msgid "Ticket ID Start Number"
msgstr "票号起始号码"

#: templates/admin/settings.php:142
msgid ""
"The number to start ticket IDs from (e.g., 1001). Only used if no tickets "
"exist yet."
msgstr "票单 ID 的起始编号（如 1001）。仅在尚未存在票单时使用。"

#: templates/admin/settings.php:146
msgid "Data Retention on Uninstall"
msgstr "卸载时保留数据"

#: templates/admin/settings.php:149
msgid "Keep all tickets and data when plugin is uninstalled"
msgstr "卸载插件后，保留所有票据和数据"

#: templates/admin/settings.php:151
msgid "Recommended: Keep enabled"
msgstr "建议启用：保持启用状态"

#: templates/admin/settings.php:152
msgid ""
"When enabled, all tickets, replies, attachments, and customer data will be "
"preserved even after plugin deletion. Disable only if you want to completely "
"remove all plugin data during uninstall."
msgstr "启用后，即使在删除插件后，也会保留所有票单、回复、附件和客户数据。只有当您想在卸载时完全删除所有插件数据时才禁用。"

#: templates/admin/settings.php:156
msgid ""
"Warning: Unchecking this option will permanently delete ALL ticket data when "
"the plugin is uninstalled!"
msgstr "警告：取消选中此选项将在卸载插件时永久删除所有票单数据！"

#: templates/admin/settings.php:159
msgid ""
"This includes: All tickets, customer replies, agent responses, attachments, "
"categories, and support history."
msgstr "这包括所有票单、客户回复、代理回复、附件、类别和支持历史记录。"

#: templates/admin/settings.php:166
msgid "File Upload Settings"
msgstr "文件上传设置"

#: templates/admin/settings.php:169
msgid "Allowed File Types"
msgstr "允许的文件类型"

#: templates/admin/settings.php:172
msgid "Comma-separated list of allowed file extensions (e.g., jpg,png,pdf)."
msgstr "以逗号分隔的允许文件扩展名列表（如 jpg、png、pdf）。"

#: templates/admin/settings.php:176
msgid "Maximum File Size (MB)"
msgstr "最大文件大小（MB）"

#: templates/admin/settings.php:179
msgid "Maximum size for uploaded files in megabytes."
msgstr "上传文件的最大大小（兆字节）。"

#: templates/admin/settings.php:184
msgid "SLA Settings"
msgstr "服务水平协议设置"

#: templates/admin/settings.php:187
msgid "SLA Response Time (Hours)"
msgstr "服务级别协议响应时间（小时）"

#: templates/admin/settings.php:190
msgid "Expected response time for tickets (in hours)."
msgstr "票单的预期响应时间（小时）。"

#: templates/admin/settings.php:194
msgid "Default Category"
msgstr "默认类别"

#: templates/admin/settings.php:206
msgid "No categories available"
msgstr "没有类别"

#: templates/admin/settings.php:209
msgid "Default category for new tickets."
msgstr "新票单的默认类别。"

#: templates/admin/settings.php:214
msgid "Duplicate Detection Settings"
msgstr "重复检测设置"

#: templates/admin/settings.php:217
msgid "Enable Duplicate Detection"
msgstr "启用重复检测"

#: templates/admin/settings.php:220
msgid ""
"Automatically check for duplicate tickets and add new messages as replies to "
"existing tickets."
msgstr "自动检查重复票单，并将新信息添加为对现有票单的回复。"

#: templates/admin/settings.php:224
msgid "Similarity Threshold (%)"
msgstr "相似性阈值 (%)"

#: templates/admin/settings.php:227
msgid ""
"Percentage of keyword similarity required to consider a ticket as duplicate "
"(50-100%)."
msgstr "将票单视为重复票单所需的关键字相似度百分比（50%-100%）。"

#: templates/admin/settings.php:232
msgid "Data Management"
msgstr "数据管理"

#: templates/admin/settings.php:235 templates/admin/settings.php:238
msgid "Purge Data"
msgstr "清除数据"

#: templates/admin/settings.php:237
msgid ""
"Remove old or unnecessary data to free up space and improve performance."
msgstr "删除旧的或不必要的数据，以释放空间并提高性能。"

#: templates/admin/settings.php:245
msgid "Save Settings"
msgstr "保存设置"

#: templates/admin/ticket-single.php:26 templates/admin/tickets-list.php:37 
#: templates/admin/tickets-list.php:58
msgid "In Progress"
msgstr "进行中"

#: templates/admin/ticket-single.php:33 templates/frontend/ticket-form.php:71
msgid "Priority"
msgstr "优先权"

#: templates/admin/ticket-single.php:42
msgid "Assignee"
msgstr "受让人"

#: templates/admin/ticket-single.php:58
msgid "Tags"
msgstr "标签"

#: templates/admin/ticket-single.php:60
msgid "N/A"
msgstr "不适用"

#. translators: 1: requester name, 2: date and time
#: templates/admin/ticket-single.php:71
#, php-format
msgid "Requested by %1$s on %2$s"
msgstr "由 %1$s 在 %2$s 上提出申请"

#: templates/admin/ticket-single.php:78
msgid "Reply"
msgstr "答复"

#: templates/admin/ticket-single.php:79
msgid "Add Internal Note"
msgstr "添加内部说明"

#: templates/admin/ticket-single.php:84
msgid "Type your public reply here..."
msgstr "在此输入您的公开回复..."

#: templates/admin/ticket-single.php:86
msgid "Send Reply"
msgstr "发送回复"

#: templates/admin/ticket-single.php:87
msgid "Attach File"
msgstr "附加文件"

#: templates/admin/ticket-single.php:99
msgid "Type your internal note here... (not visible to customer)"
msgstr "在此输入您的内部说明...(客户看不到）"

#: templates/admin/ticket-single.php:150
msgid "Internal Note"
msgstr "内部说明"

#: templates/admin/ticket-single.php:172
msgid "About Customer"
msgstr "关于客户"

#: templates/admin/ticket-single.php:176
msgid "View Profile"
msgstr "查看简介"

#: templates/admin/ticket-single.php:180 
#: templates/frontend/ticket-single.php:172
msgid "Ticket Details"
msgstr "门票详情"

#: templates/admin/ticket-single.php:181
msgid "ID:"
msgstr "ID："

#: templates/admin/ticket-single.php:182
msgid "Created:"
msgstr "创建："

#: templates/admin/ticket-single.php:183
msgid "Channel:"
msgstr "频道"

#: templates/admin/ticket-single.php:185
msgid "Web"
msgstr "网络"

#: templates/admin/ticket-single.php:186
msgid "Chatbot"
msgstr "聊天机器人"

#: templates/admin/ticket-single.php:195 templates/frontend/ticket-form.php:85 
#: templates/frontend/ticket-single.php:137
msgid "Attachments"
msgstr "附件"

#: templates/admin/ticket-single.php:204
msgid "No attachments found."
msgstr "未找到附件。"

#: templates/admin/tickets-list.php:19
msgid "Support Tickets"
msgstr "支持票务"

#: templates/admin/tickets-list.php:20
msgid "Manage and track customer support requests"
msgstr "管理和跟踪客户支持请求"

#: templates/admin/tickets-list.php:33
msgid "Open Tickets"
msgstr "开放式门票"

#: templates/admin/tickets-list.php:41
msgid "Resolved This Month"
msgstr "本月解决"

#: templates/admin/tickets-list.php:52
msgid "Search tickets..."
msgstr "搜索机票..."

#: templates/admin/tickets-list.php:56
msgid "All Statuses"
msgstr "所有状态"

#: templates/admin/tickets-list.php:64
msgid "All Priorities"
msgstr "所有优先事项"

#: templates/admin/tickets-list.php:71
msgid "Reassign Orphaned Tickets"
msgstr "重新分配无主机票"

#: templates/frontend/partials/single-reply.php:16 
#: templates/frontend/partials/single-reply.php:34
msgid "Unknown"
msgstr "未知"

#: templates/frontend/ticket-form.php:17
msgid "Get Support"
msgstr "获取支持"

#: templates/frontend/ticket-form.php:18
msgid "We're here to help you resolve any issues quickly"
msgstr "我们将帮助您快速解决任何问题"

#: templates/frontend/ticket-form.php:33
msgid "Brief description of your issue"
msgstr "问题简介"

#: templates/frontend/ticket-form.php:38
msgid "Message"
msgstr "留言"

#: templates/frontend/ticket-form.php:44
msgid "Please describe your issue in detail..."
msgstr "请详细描述您的问题..."

#: templates/frontend/ticket-form.php:50 
#: templates/frontend/ticket-single.php:190
msgid "Category"
msgstr "类别"

#: templates/frontend/ticket-form.php:54
msgid "Select category"
msgstr "选择类别"

#: templates/frontend/ticket-form.php:64
msgid "General Support"
msgstr "一般支持"

#: templates/frontend/ticket-form.php:97
msgid "Click to upload files"
msgstr "点击上传文件"

#: templates/frontend/ticket-form.php:99
msgid "or drag and drop files here"
msgstr "或将文件拖放到此处"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-form.php:107
#, php-format
msgid "Max size: %1$sMB. Allowed types: %2$s"
msgstr "最大大小：%1$sMB。允许的类型：%2$s"

#: templates/frontend/ticket-form.php:128
msgid "Login Required"
msgstr "需要登录"

#: templates/frontend/ticket-form.php:129
msgid "Please log in to submit a support ticket."
msgstr "请登录以提交支持单。"

#: templates/frontend/ticket-form.php:133 
#: templates/frontend/ticket-single.php:22
msgid "Log In"
msgstr "登录"

#: templates/frontend/ticket-form.php:137 
#: templates/frontend/ticket-single.php:24
msgid "Register"
msgstr "注册"

#: templates/frontend/ticket-form.php:163
msgid "Ticket Submitted!"
msgstr "提交门票！"

#. translators: %s: Ticket number
#: templates/frontend/ticket-form.php:168
#, php-format
msgid "Your ticket number is %s. We will be in touch shortly."
msgstr "您的机票号码是 %s。我们将尽快与您联系。"

#: templates/frontend/ticket-form.php:176
msgid "View Your Ticket"
msgstr "查看您的机票"

#: templates/frontend/ticket-list.php:19
msgid "Your Support Tickets"
msgstr "您的支持票"

#: templates/frontend/ticket-list.php:20
msgid "View and track your support requests"
msgstr "查看和跟踪您的支持请求"

#: templates/frontend/ticket-list.php:24
msgid "Submit New Ticket"
msgstr "提交新票"

#: templates/frontend/ticket-list.php:32
msgid "No tickets found"
msgstr "未找到门票"

#: templates/frontend/ticket-list.php:33
msgid "You haven't submitted any support tickets yet."
msgstr "您尚未提交任何支持单。"

#: templates/frontend/ticket-list.php:36
msgid "Submit Your First Ticket"
msgstr "提交第一张机票"

#: templates/frontend/ticket-list.php:65
msgid "View Ticket"
msgstr "查看票务"

#: templates/frontend/ticket-single.php:9
msgid "Security check failed"
msgstr "安全检查失败"

#: templates/frontend/ticket-single.php:20
msgid "Please log in to view your support tickets."
msgstr "请登录以查看您的支持票单。"

#: templates/frontend/ticket-single.php:47
msgid ""
"You are not authorized to view this ticket or the ticket does not exist."
msgstr "您无权查看此票单或票单不存在。"

#: templates/frontend/ticket-single.php:49
msgid "← Back to All Tickets"
msgstr "← 返回所有门票"

#: templates/frontend/ticket-single.php:73
msgid "Your ticket has been submitted successfully!"
msgstr "您的票据已成功提交！"

#: templates/frontend/ticket-single.php:77
msgid ""
"We found a similar ticket from you. Your message has been added to this "
"existing ticket below."
msgstr "我们发现了您提交的类似报告。您的信息已添加到下面的现有票据中。"

#: templates/frontend/ticket-single.php:114
msgid "Conversation"
msgstr "对话"

#: templates/frontend/ticket-single.php:133
msgid "Your Reply"
msgstr "您的回复"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-single.php:145
#, php-format
msgid "Max file size: %1$sMB. Allowed types: %2$s"
msgstr "最大文件大小：%1$sMB。允许的类型：%2$s"

#: templates/frontend/ticket-single.php:153
msgid "Reply to Ticket"
msgstr "回复机票"

#: templates/frontend/ticket-single.php:159
msgid ""
"This ticket is closed. If you need further assistance, please open a new "
"ticket."
msgstr "此单已关闭。如果您需要进一步帮助，请重新开票。"

#: templates/frontend/ticket-single.php:178
msgid "Last Updated"
msgstr "最后更新"

#: templates/frontend/ticket-single.php:179
msgid "ago"
msgstr "前"

#: templates/frontend/ticket-single.php:194
msgid "Assigned Agent"
msgstr "指定代理"

#: templates/frontend/ticket-single.php:198
msgid "← All Tickets"
msgstr "← 所有门票"
