# Copyright (C) 2025 NexlifyLabs
# This file is distributed under the GPL-2.0+.
msgid ""
msgstr ""
"Project-Id-Version: NexlifyDesk 1.0.1\n"
"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/nexlifydesk\n"
"Last-Translator: TeeJay <teejay@nexlifylabs.com>\n"
"Language-Team: Spanish (Spain)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"POT-Creation-Date: 2025-07-08T08:05:23+02:00\n"
"PO-Revision-Date: 2025-07-08 06:40+0000\n"
"X-Generator: WP-CLI 2.12.0\n"
"X-Domain: nexlifydesk\n"
"Language: es-ES\n"

#. Plugin Name of the plugin
#: nexlifydesk.php includes/class-nexlifydesk-admin.php:23 
#: templates/admin/reports.php:13
msgid "NexlifyDesk"
msgstr "NexlifyDesk"

#. Description of the plugin
#: nexlifydesk.php
msgid "A complete support ticketing system for WordPress."
msgstr "Un completo sistema de tickets de soporte para WordPress."

#. Author of the plugin
#: nexlifydesk.php
msgid "NexlifyLabs"
msgstr "NexlifyLabs"

#. Author URI of the plugin
#: nexlifydesk.php
msgid "https://nexlifylabs.com"
msgstr "https://nexlifylabs.com"

#: includes/class-nexlifydesk-admin.php:22
msgid "NexlifyDesk Tickets"
msgstr "Entradas NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:34 
#: includes/class-nexlifydesk-admin.php:35
msgid "All Tickets"
msgstr "Todas las entradas"

#: includes/class-nexlifydesk-admin.php:44 
#: includes/class-nexlifydesk-admin.php:326
msgid "Ticket Categories"
msgstr "Categorías de entradas"

#: includes/class-nexlifydesk-admin.php:45
msgid "Categories"
msgstr "Categorías"

#: includes/class-nexlifydesk-admin.php:54 
#: includes/class-nexlifydesk-admin.php:55
msgid "Settings"
msgstr "Ajustes"

#: includes/class-nexlifydesk-admin.php:64 
#: includes/class-nexlifydesk-admin.php:65
msgid "Reports"
msgstr "Informes"

#: includes/class-nexlifydesk-admin.php:74 
#: includes/class-nexlifydesk-admin.php:75
msgid "Order History"
msgstr "Historial de pedidos"

#: includes/class-nexlifydesk-admin.php:84 
#: includes/class-nexlifydesk-admin.php:85
msgid "Agent Positions"
msgstr "Puestos de agente"

#: includes/class-nexlifydesk-admin.php:94 
#: includes/class-nexlifydesk-admin.php:95
msgid "Email Templates"
msgstr "Plantillas de correo electrónico"

#: includes/class-nexlifydesk-admin.php:104 
#: includes/class-nexlifydesk-admin.php:105 
#: includes/class-nexlifydesk-admin.php:151
msgid "Support"
msgstr "Ayuda"

#: includes/class-nexlifydesk-admin.php:133
msgid "Support request sent successfully!"
msgstr "Solicitud de asistencia enviada correctamente"

#: includes/class-nexlifydesk-admin.php:135
msgid ""
"Failed to send support request. Please ensure your WordPress site can send "
"emails."
msgstr ""
"No se ha podido enviar la solicitud de asistencia. Asegúrese de que su sitio "
"WordPress puede enviar correos electrónicos."

#: includes/class-nexlifydesk-admin.php:138
msgid "Error: Support email function not found."
msgstr "Error: No se ha encontrado la función de correo electrónico de apoyo."

#: includes/class-nexlifydesk-admin.php:141
msgid "Subject and Message are required fields."
msgstr "Asunto y Mensaje son campos obligatorios."

#: includes/class-nexlifydesk-admin.php:144 
#: includes/class-nexlifydesk-admin.php:282
msgid "Security check failed. Please try again."
msgstr "Error en la comprobación de seguridad. Por favor, inténtelo de nuevo."

#: includes/class-nexlifydesk-admin.php:151
msgid "Error: Support form display function not found."
msgstr ""
"Error: No se ha encontrado la función de visualización del formulario de "
"soporte."

#: includes/class-nexlifydesk-admin.php:181 
#: includes/class-nexlifydesk-admin.php:617
msgid "View All Tickets"
msgstr "Ver todas las entradas"

#: includes/class-nexlifydesk-admin.php:182 
#: includes/class-nexlifydesk-admin.php:618
msgid "Assign Tickets"
msgstr "Asignar entradas"

#: includes/class-nexlifydesk-admin.php:183 
#: includes/class-nexlifydesk-admin.php:619
msgid "Manage Categories"
msgstr "Gestionar categorías"

#: includes/class-nexlifydesk-admin.php:184 
#: includes/class-nexlifydesk-admin.php:620
msgid "View Reports"
msgstr "Ver informes"

#: includes/class-nexlifydesk-admin.php:196 
#: includes/class-nexlifydesk-admin.php:661
msgid "Position Name:"
msgstr "Nombre del puesto:"

#: includes/class-nexlifydesk-admin.php:197 
#: includes/class-nexlifydesk-admin.php:662
msgid "Position Slug (unique):"
msgstr "Posición Slug (única):"

#: includes/class-nexlifydesk-admin.php:198 
#: includes/class-nexlifydesk-admin.php:663
msgid "Assign Capabilities:"
msgstr "Asignar capacidades:"

#: includes/class-nexlifydesk-admin.php:199
msgid "Save"
msgstr "Guardar"

#: includes/class-nexlifydesk-admin.php:200
msgid "Cancel"
msgstr "Cancelar"

#: includes/class-nexlifydesk-admin.php:201
msgid "Are you sure you want to delete this position?"
msgstr "¿Está seguro de que desea eliminar esta posición?"

#: includes/class-nexlifydesk-admin.php:202 
#: includes/class-nexlifydesk-admin.php:239 templates/admin/tickets-list.php:78
msgid "Loading tickets..."
msgstr "Cargando entradas..."

#: includes/class-nexlifydesk-admin.php:203 
#: includes/class-nexlifydesk-admin.php:238
msgid "No tickets found."
msgstr "No se han encontrado entradas."

#: includes/class-nexlifydesk-admin.php:204
msgid "Error loading tickets:"
msgstr "Error al cargar las entradas:"

#: includes/class-nexlifydesk-admin.php:205
msgid "AJAX Error loading tickets."
msgstr "Error AJAX cargando tickets."

#: includes/class-nexlifydesk-admin.php:206 
#: includes/class-nexlifydesk-admin.php:241 
#: includes/class-nexlifydesk-admin.php:1058
msgid "Ticket ID"
msgstr "Identificación del billete"

#: includes/class-nexlifydesk-admin.php:207 
#: includes/class-nexlifydesk-admin.php:242 
#: templates/frontend/ticket-form.php:26
msgid "Subject"
msgstr "Asunto"

#: includes/class-nexlifydesk-admin.php:208 
#: includes/class-nexlifydesk-admin.php:243 
#: includes/class-nexlifydesk-admin.php:1268 
#: templates/admin/ticket-single.php:23
msgid "Status"
msgstr "Estado"

#: includes/class-nexlifydesk-admin.php:209 
#: includes/class-nexlifydesk-admin.php:245 
#: templates/frontend/ticket-single.php:174
msgid "Created"
msgstr "Creado"

#: includes/class-nexlifydesk-admin.php:210 
#: includes/class-nexlifydesk-admin.php:246 
#: includes/class-nexlifydesk-admin.php:349 
#: includes/class-nexlifydesk-admin.php:626
msgid "Actions"
msgstr "Acciones"

#: includes/class-nexlifydesk-admin.php:211 
#: includes/class-nexlifydesk-admin.php:247
msgid "View"
msgstr "Ver"

#: includes/class-nexlifydesk-admin.php:212 
#: includes/class-nexlifydesk-admin.php:244
msgid "Assigned To"
msgstr "Asignado a"

#: includes/class-nexlifydesk-admin.php:213 
#: includes/class-nexlifydesk-ajax.php:608
msgid "Ticket assigned successfully!"
msgstr "Billete asignado correctamente"

#: includes/class-nexlifydesk-admin.php:240
msgid "Error loading tickets."
msgstr "Error al cargar las entradas."

#: includes/class-nexlifydesk-admin.php:257 templates/admin/tickets-list.php:7
msgid "You do not have sufficient permissions to access this page."
msgstr "No tiene permisos suficientes para acceder a esta página."

#: includes/class-nexlifydesk-admin.php:268
msgid "You do not have permission to view this ticket."
msgstr "No tiene permiso para ver esta entrada."

#: includes/class-nexlifydesk-admin.php:275 
#: includes/class-nexlifydesk-admin.php:294 
#: includes/class-nexlifydesk-ajax.php:142 
#: includes/class-nexlifydesk-ajax.php:259 templates/admin/ticket-single.php:7
msgid "Ticket not found."
msgstr "Billete no encontrado."

#: includes/class-nexlifydesk-admin.php:307 
#: includes/class-nexlifydesk-admin.php:381 
#: includes/class-nexlifydesk-admin.php:538 
#: includes/class-nexlifydesk-admin.php:590 
#: includes/class-nexlifydesk-admin.php:765
msgid "You do not have permission to access this page."
msgstr "No tiene permiso para acceder a esta página."

#: includes/class-nexlifydesk-admin.php:326
msgid "Add New"
msgstr "Añadir nuevo"

#: includes/class-nexlifydesk-admin.php:331
msgid "Category Name"
msgstr "Nombre de la categoría"

#: includes/class-nexlifydesk-admin.php:335 
#: includes/class-nexlifydesk-admin.php:348 
#: templates/frontend/ticket-single.php:98
msgid "Description"
msgstr "Descripción"

#: includes/class-nexlifydesk-admin.php:340 nexlifydesk.php:227 
#: nexlifydesk.php:423
msgid "Add Category"
msgstr "Añadir categoría"

#: includes/class-nexlifydesk-admin.php:346 
#: includes/class-nexlifydesk-admin.php:626
msgid "Name"
msgstr "Nombre"

#: includes/class-nexlifydesk-admin.php:347 
#: includes/class-nexlifydesk-admin.php:626
msgid "Slug"
msgstr "Babosa"

#: includes/class-nexlifydesk-admin.php:359 
#: includes/class-nexlifydesk-admin.php:645
msgid "Delete"
msgstr "Borrar"

#: includes/class-nexlifydesk-admin.php:372
msgid "NexlifyDesk Settings"
msgstr "Configuración de NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:385 templates/admin/reports.php:16
msgid "NexlifyDesk Reports"
msgstr "Informes NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:394
msgid "NexlifyDesk Agent Positions"
msgstr "NexlifyDesk Puestos de Agente"

#: includes/class-nexlifydesk-admin.php:410 
#: includes/class-nexlifydesk-admin.php:465 
#: includes/class-nexlifydesk-admin.php:503 
#: includes/class-nexlifydesk-admin.php:542 
#: includes/class-nexlifydesk-admin.php:594 
#: includes/class-nexlifydesk-admin.php:730 
#: includes/class-nexlifydesk-admin.php:769
msgid "Security check failed."
msgstr "Comprobación de seguridad fallida."

#: includes/class-nexlifydesk-admin.php:429 
#: includes/class-nexlifydesk-admin.php:553
msgid "Position Name and Slug are required."
msgstr "El nombre del puesto y la babosa son obligatorios."

#: includes/class-nexlifydesk-admin.php:438 
#: includes/class-nexlifydesk-admin.php:555
msgid "A position with this slug already exists."
msgstr "Ya existe un puesto con este nombre."

#: includes/class-nexlifydesk-admin.php:449 
#: includes/class-nexlifydesk-admin.php:562
msgid "Agent position added successfully."
msgstr "Puesto de agente añadido correctamente."

#: includes/class-nexlifydesk-admin.php:477 
#: includes/class-nexlifydesk-admin.php:602
msgid "Agent position deleted."
msgstr "Puesto de agente suprimido."

#: includes/class-nexlifydesk-admin.php:484 
#: includes/class-nexlifydesk-admin.php:604
msgid "Position not found."
msgstr "Posición no encontrada."

#: includes/class-nexlifydesk-admin.php:525 
#: includes/class-nexlifydesk-admin.php:578
msgid "Agent position updated."
msgstr "Puesto de agente actualizado."

#: includes/class-nexlifydesk-admin.php:623
msgid "Existing Positions"
msgstr "Puestos existentes"

#: includes/class-nexlifydesk-admin.php:626
msgid "Capabilities"
msgstr "Capacidades"

#: includes/class-nexlifydesk-admin.php:640 
#: includes/class-nexlifydesk-admin.php:697 
#: includes/class-nexlifydesk-admin.php:704 
#: includes/class-nexlifydesk-users.php:85
msgid "None"
msgstr "Ninguno"

#: includes/class-nexlifydesk-admin.php:644
msgid "Edit"
msgstr "Editar"

#: includes/class-nexlifydesk-admin.php:652
msgid "No agent positions defined yet."
msgstr "Aún no hay puestos de agente definidos."

#: includes/class-nexlifydesk-admin.php:655 
#: includes/class-nexlifydesk-admin.php:656
msgid "Add New Position"
msgstr "Añadir nueva posición"

#: includes/class-nexlifydesk-admin.php:669
msgid "Add Position"
msgstr "Añadir posición"

#: includes/class-nexlifydesk-admin.php:673
msgid "Assign Positions to Agents"
msgstr "Asignar puestos a los agentes"

#: includes/class-nexlifydesk-admin.php:683
msgid "No NexlifyDesk Agents found."
msgstr "No se han encontrado agentes NexlifyDesk."

#: includes/class-nexlifydesk-admin.php:692
msgid "Agent Name"
msgstr "Nombre del agente"

#: includes/class-nexlifydesk-admin.php:692
msgid "Current Position"
msgstr "Posición actual"

#: includes/class-nexlifydesk-admin.php:692
msgid "Assign Position"
msgstr "Asignar posición"

#: includes/class-nexlifydesk-admin.php:716
msgid "Save Agent Assignments"
msgstr "Guardar asignaciones de agentes"

#: includes/class-nexlifydesk-admin.php:747 
#: includes/class-nexlifydesk-admin.php:785
msgid "Agent assignments saved successfully."
msgstr "La asignación de agentes se ha guardado correctamente."

#: includes/class-nexlifydesk-admin.php:749 
#: includes/class-nexlifydesk-admin.php:787
msgid "No agent assignments to save."
msgstr "No hay asignaciones de agentes que guardar."

#: includes/class-nexlifydesk-admin.php:802 
#: includes/class-nexlifydesk-admin.php:1162
msgid "Settings saved successfully!"
msgstr "¡Ajustes guardados correctamente!"

#: includes/class-nexlifydesk-admin.php:815 
#: includes/class-nexlifydesk-admin.php:918 
#: includes/class-nexlifydesk-ajax.php:675
msgid "Category added successfully!"
msgstr "¡Categoría añadida con éxito!"

#: includes/class-nexlifydesk-admin.php:848 
#: includes/class-nexlifydesk-ajax.php:624
msgid "Category name is required."
msgstr "El nombre de la categoría es obligatorio."

#: includes/class-nexlifydesk-admin.php:860
msgid "Invalid database table. Please contact support."
msgstr ""
"Tabla de base de datos no válida. Póngase en contacto con el servicio de "
"asistencia."

#: includes/class-nexlifydesk-admin.php:882 
#: includes/class-nexlifydesk-ajax.php:649
msgid "A category with this name already exists."
msgstr "Ya existe una categoría con este nombre."

#: includes/class-nexlifydesk-admin.php:901
msgid "Failed to add category."
msgstr "No se ha podido añadir la categoría."

#. translators: %s: Database error message
#: includes/class-nexlifydesk-admin.php:907 
#: includes/class-nexlifydesk-ajax.php:668
#, php-format
msgid "Failed to add category: %s"
msgstr "Fallo al añadir categoría: %s"

#: includes/class-nexlifydesk-admin.php:970
msgid "Email templates saved!"
msgstr "Plantillas de correo electrónico guardadas"

#: includes/class-nexlifydesk-admin.php:975
msgid "NexlifyDesk Email Templates"
msgstr "NexlifyDesk Plantillas de correo electrónico"

#: includes/class-nexlifydesk-admin.php:979
msgid "New Ticket"
msgstr "Nuevo billete"

#: includes/class-nexlifydesk-admin.php:993 
#: includes/class-nexlifydesk-admin.php:1011 
#: includes/class-nexlifydesk-admin.php:1029 
#: includes/class-nexlifydesk-admin.php:1047
msgid "Preview"
msgstr "Vista previa"

#: includes/class-nexlifydesk-admin.php:997
msgid "New Reply"
msgstr "Nueva respuesta"

#: includes/class-nexlifydesk-admin.php:1015
msgid "Status Changed"
msgstr "Estado modificado"

#: includes/class-nexlifydesk-admin.php:1033
msgid "SLA Breach"
msgstr "Incumplimiento del SLA"

#: includes/class-nexlifydesk-admin.php:1052
msgid "Save Templates"
msgstr "Guardar plantillas"

#: includes/class-nexlifydesk-admin.php:1056
msgid "Available Placeholders"
msgstr "Marcadores de posición disponibles"

#: includes/class-nexlifydesk-admin.php:1059
msgid "Ticket Subject"
msgstr "Asunto del billete"

#: includes/class-nexlifydesk-admin.php:1060
msgid "Ticket Message"
msgstr "Mensaje del billete"

#: includes/class-nexlifydesk-admin.php:1061
msgid "User Name"
msgstr "Nombre de usuario"

#: includes/class-nexlifydesk-admin.php:1062
msgid "User Email"
msgstr "Correo electrónico del usuario"

#: includes/class-nexlifydesk-admin.php:1063
msgid "Ticket Status"
msgstr "Estado del billete"

#: includes/class-nexlifydesk-admin.php:1064
msgid "Ticket Priority"
msgstr "Prioridad de las entradas"

#: includes/class-nexlifydesk-admin.php:1065
msgid "Ticket Category"
msgstr "Categoría de entradas"

#: includes/class-nexlifydesk-admin.php:1066
msgid "Created Date/Time"
msgstr "Fecha/hora de creación"

#: includes/class-nexlifydesk-admin.php:1067
msgid "Last Updated Date/Time"
msgstr "Fecha/hora de la última actualización"

#: includes/class-nexlifydesk-admin.php:1068
msgid "Reply Message (for reply emails)"
msgstr "Mensaje de respuesta (para correos electrónicos de respuesta)"

#: includes/class-nexlifydesk-admin.php:1069
msgid "Reply Author Name (for reply emails)"
msgstr ""
"Nombre del autor de la respuesta (para correos electrónicos de respuesta)"

#: includes/class-nexlifydesk-admin.php:1070
msgid "Direct link to the ticket conversation"
msgstr "Enlace directo a la conversación sobre el billete"

#: includes/class-nexlifydesk-admin.php:1071
msgid "Direct link to the ticket in the admin area (for agents/admins)"
msgstr ""
"Enlace directo al ticket en el área de administración (para "
"agentes/administradores)"

#: includes/class-nexlifydesk-admin.php:1073
msgid ""
"Copy and paste these placeholders into your templates. They will be replaced "
"with real ticket data."
msgstr ""
"Copie y pegue estos marcadores de posición en sus plantillas. Serán "
"sustituidos por datos reales del ticket."

#: includes/class-nexlifydesk-admin.php:1084
msgid "Too many attempts. Please try again later."
msgstr "Demasiados intentos. Vuelva a intentarlo más tarde."

#: includes/class-nexlifydesk-admin.php:1112
msgid "NexlifyDesk Data Warning:"
msgstr "NexlifyDesk Advertencia de datos:"

#: includes/class-nexlifydesk-admin.php:1113
msgid ""
"Data retention is currently disabled. All tickets and customer data will be "
"permanently deleted if you uninstall the plugin."
msgstr ""
"La retención de datos está actualmente desactivada. Todos los tickets y "
"datos de los clientes se eliminarán permanentemente si desinstalas el plugin."

#: includes/class-nexlifydesk-admin.php:1115
msgid "Review Settings"
msgstr "Ajustes de revisión"

#: includes/class-nexlifydesk-admin.php:1125 nexlifydesk.php:438
msgid "You do not have permission to perform this action."
msgstr "No tiene permiso para realizar esta acción."

#: includes/class-nexlifydesk-admin.php:1216
msgid "WooCommerce is required for this feature."
msgstr "WooCommerce es necesario para esta función."

#: includes/class-nexlifydesk-admin.php:1220
msgid "You do not have permission to view this page."
msgstr "No tiene permiso para ver esta página."

#: includes/class-nexlifydesk-admin.php:1245
msgid "Order Search"
msgstr "Búsqueda de pedidos"

#: includes/class-nexlifydesk-admin.php:1250
msgid "Enter Order ID"
msgstr "Introducir ID de pedido"

#: includes/class-nexlifydesk-admin.php:1252 
#: includes/class-nexlifydesk-admin.php:1254
msgid "Search"
msgstr "Buscar en"

#: includes/class-nexlifydesk-admin.php:1256
msgid "Reset"
msgstr "Restablecer"

#: includes/class-nexlifydesk-admin.php:1260
msgid "No order found with ID #"
msgstr "No se ha encontrado ningún pedido con el número de identificación"

#: includes/class-nexlifydesk-admin.php:1263
msgid "Order"
msgstr "Pida"

#: includes/class-nexlifydesk-admin.php:1264 
#: includes/class-nexlifydesk-users.php:53 
#: templates/frontend/ticket-single.php:182
msgid "Customer"
msgstr "Cliente"

#: includes/class-nexlifydesk-admin.php:1265 
#: templates/admin/ticket-single.php:187 
#: templates/frontend/ticket-single.php:186
msgid "Email"
msgstr "Correo electrónico"

#: includes/class-nexlifydesk-admin.php:1266
msgid "Phone"
msgstr "Teléfono"

#: includes/class-nexlifydesk-admin.php:1267
msgid "Total"
msgstr "Total"

#: includes/class-nexlifydesk-admin.php:1269
msgid "Date"
msgstr "Fecha"

#: includes/class-nexlifydesk-admin.php:1270
msgid "Items"
msgstr "Artículos"

#: includes/class-nexlifydesk-admin.php:1289
msgid "Please enter an Order ID to search."
msgstr "Introduzca un ID de pedido para realizar la búsqueda."

#: includes/class-nexlifydesk-ajax.php:29
msgid "You must be logged in to submit a ticket."
msgstr "Debe iniciar sesión para enviar un ticket."

#: includes/class-nexlifydesk-ajax.php:33 
#: includes/class-nexlifydesk-tickets.php:32
msgid "Subject and message are required."
msgstr "El asunto y el mensaje son obligatorios."

#: includes/class-nexlifydesk-ajax.php:102
msgid ""
"We found a similar ticket from you. Your message has been added to the "
"existing ticket."
msgstr ""
"Hemos encontrado un ticket similar suyo. Su mensaje se ha añadido al ticket "
"existente."

#: includes/class-nexlifydesk-ajax.php:115
msgid "Ticket submitted successfully!"
msgstr "¡Ticket enviado correctamente!"

#: includes/class-nexlifydesk-ajax.php:126
msgid "You must be logged in to reply."
msgstr "Debe iniciar sesión para responder."

#: includes/class-nexlifydesk-ajax.php:130 
#: includes/class-nexlifydesk-ajax.php:249 
#: includes/class-nexlifydesk-ajax.php:291
msgid "Missing required fields."
msgstr "Faltan campos obligatorios."

#: includes/class-nexlifydesk-ajax.php:154 nexlifydesk.php:232 
#: nexlifydesk.php:428
msgid ""
"This ticket is closed. Please create a new ticket for further assistance."
msgstr ""
"Este ticket está cerrado. Por favor, cree un nuevo ticket para obtener más "
"ayuda."

#: includes/class-nexlifydesk-ajax.php:228
msgid "Reply added successfully!"
msgstr "¡Respuesta añadida correctamente!"

#: includes/class-nexlifydesk-ajax.php:240
msgid "You must be logged in to add a note."
msgstr "Debe iniciar sesión para añadir una nota."

#: includes/class-nexlifydesk-ajax.php:245
msgid "You do not have permission to add internal notes."
msgstr "No tiene permiso para añadir notas internas."

#: includes/class-nexlifydesk-ajax.php:277
msgid "Internal note added successfully!"
msgstr "¡Nota interna añadida correctamente!"

#: includes/class-nexlifydesk-ajax.php:287
msgid "You must be logged in to update ticket status."
msgstr "Debe iniciar sesión para actualizar el estado del ticket."

#: includes/class-nexlifydesk-ajax.php:300
msgid "Only administrators can change the status of closed tickets."
msgstr ""
"Sólo los administradores pueden cambiar el estado de los tickets cerrados."

#: includes/class-nexlifydesk-ajax.php:306
msgid "You do not have permission to update this ticket status."
msgstr "No tiene permiso para actualizar el estado de este ticket."

#: includes/class-nexlifydesk-ajax.php:311
msgid "Invalid ticket status."
msgstr "Estado del ticket no válido."

#: includes/class-nexlifydesk-ajax.php:317
msgid "Ticket status updated!"
msgstr "¡Estado del billete actualizado!"

#: includes/class-nexlifydesk-ajax.php:319
msgid "Could not update ticket status."
msgstr "No se ha podido actualizar el estado del ticket."

#: includes/class-nexlifydesk-ajax.php:327
msgid "You must be logged in to upload files."
msgstr "Debe iniciar sesión para cargar archivos."

#: includes/class-nexlifydesk-ajax.php:331
msgid "No file uploaded or invalid file format."
msgstr "No se ha cargado ningún archivo o el formato no es válido."

#: includes/class-nexlifydesk-ajax.php:343
msgid "File upload error occurred."
msgstr "Se ha producido un error al cargar el archivo."

#: includes/class-nexlifydesk-ajax.php:347
msgid "Invalid file upload."
msgstr "Carga de archivo no válida."

#: includes/class-nexlifydesk-ajax.php:354
msgid ""
"File type not allowed. Only JPG, JPEG, PNG, and PDF files are permitted."
msgstr ""
"Tipo de archivo no permitido. Sólo se permiten archivos JPG, JPEG, PNG y PDF."

#: includes/class-nexlifydesk-ajax.php:376
msgid "File content does not match file extension."
msgstr "El contenido del archivo no coincide con su extensión."

#. translators: %d: Maximum file size in megabytes
#: includes/class-nexlifydesk-ajax.php:386
#, php-format
msgid "File size exceeds maximum limit of %dMB."
msgstr "El tamaño del archivo supera el límite máximo de %dMB."

#: includes/class-nexlifydesk-ajax.php:413
msgid "Could not upload file."
msgstr "No se ha podido cargar el archivo."

#: includes/class-nexlifydesk-ajax.php:422
msgid "You do not have permission to view tickets."
msgstr "No tiene permiso para ver las entradas."

#: includes/class-nexlifydesk-ajax.php:528 
#: includes/class-nexlifydesk-ajax.php:530 templates/admin/ticket-single.php:44
msgid "Unassigned"
msgstr "Sin asignar"

#: includes/class-nexlifydesk-ajax.php:542
msgid "Error loading tickets. Please try again or contact support."
msgstr ""
"Error al cargar los tickets. Vuelva a intentarlo o póngase en contacto con "
"el servicio de asistencia."

#: includes/class-nexlifydesk-ajax.php:553
msgid "You do not have permission to assign tickets."
msgstr "No tiene permiso para asignar entradas."

#: includes/class-nexlifydesk-ajax.php:557
msgid "Missing required parameters."
msgstr "Faltan parámetros obligatorios."

#: includes/class-nexlifydesk-ajax.php:564
msgid "Invalid ticket ID or user ID."
msgstr "ID de billete o ID de usuario no válidos."

#: includes/class-nexlifydesk-ajax.php:610
msgid "Could not assign ticket."
msgstr "No se ha podido asignar el ticket."

#: includes/class-nexlifydesk-ajax.php:618
msgid "You do not have permission to add categories."
msgstr "No tiene permiso para añadir categorías."

#: includes/class-nexlifydesk-ajax.php:683
msgid "You do not have permission to delete categories."
msgstr "No tiene permiso para eliminar categorías."

#: includes/class-nexlifydesk-ajax.php:687
msgid "Category ID is required."
msgstr "El ID de categoría es obligatorio."

#: includes/class-nexlifydesk-ajax.php:695
msgid "Invalid category ID."
msgstr "ID de categoría no válido."

#: includes/class-nexlifydesk-ajax.php:709
msgid "Category deleted successfully!"
msgstr "¡Categoría eliminada con éxito!"

#: includes/class-nexlifydesk-ajax.php:711
msgid "Could not delete category."
msgstr "No se ha podido eliminar la categoría."

#. translators: 1: Ticket ID (e.g., T1005), 2: Ticket subject
#: includes/class-nexlifydesk-reports.php:234
#, php-format
msgid "New ticket #%1$s: %2$s"
msgstr "Nuevo billete #%1$s: %2$s"

#. translators: 1: User display name, 2: Ticket ID (e.g., T1005)
#: includes/class-nexlifydesk-reports.php:256
#, php-format
msgid "%1$s replied to ticket #%2$s"
msgstr "%1$s respondió al ticket #%2$s"

#: includes/class-nexlifydesk-shortcodes.php:50
msgid "Single ticket template not found."
msgstr "No se ha encontrado la plantilla de billete único."

#: includes/class-nexlifydesk-shortcodes.php:62
msgid "Ticket list template not found."
msgstr "No se ha encontrado la plantilla de la lista de entradas."

#: includes/class-nexlifydesk-tickets.php:88
msgid "Could not create ticket."
msgstr "No se ha podido crear el ticket."

#: includes/class-nexlifydesk-tickets.php:256
msgid "Message is required."
msgstr "El mensaje es obligatorio."

#: includes/class-nexlifydesk-tickets.php:275
msgid "Could not add reply."
msgstr "No se puede añadir respuesta."

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:623
#, php-format
msgid "New Support Ticket #%s"
msgstr "Nuevo ticket de soporte #%s"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:677
#, php-format
msgid "New Reply to Ticket #%s"
msgstr "Nueva respuesta a Ticket #%s"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:708
#, php-format
msgid "Ticket #%s Status Changed"
msgstr "Ticket #%s Estado modificado"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:723
#, php-format
msgid "SLA Breach: Ticket #%s"
msgstr "Incumplimiento de SLA: Ticket #%s"

#. translators: 1: New assignee display name, 2: Assignee type (agent or administrator)
#: includes/class-nexlifydesk-tickets.php:983
#, php-format
msgid ""
"Ticket automatically reassigned to %1$s (%2$s) due to previous agent being "
"unavailable."
msgstr ""
"Ticket reasignado automáticamente a %1$s (%2$s) debido a que el agente "
"anterior no está disponible."

#: includes/class-nexlifydesk-users.php:30
msgid "NexlifyDesk Agent"
msgstr "Agente NexlifyDesk"

#: includes/class-nexlifydesk-users.php:78
msgid "NexlifyDesk Agent Position"
msgstr "NexlifyDesk Posición de Agente"

#: includes/class-nexlifydesk-users.php:82
msgid "Assigned Position"
msgstr "Puesto asignado"

#: includes/class-nexlifydesk-users.php:92
msgid "Assign a predefined position to this agent."
msgstr "Asignar una posición predefinida a este agente."

#: includes/class-nexlifydesk-users.php:114
msgid "Security verification failed."
msgstr "Verificación de seguridad fallida."

#: includes/class-nexlifydesk-users.php:226
msgid "Permission denied."
msgstr "Permiso denegado."

#: includes/class-nexlifydesk-users.php:231
msgid "Orphaned tickets have been reassigned."
msgstr "Los billetes huérfanos han sido reasignados."

#: includes/nexlifydesk-functions.php:11 templates/admin/ticket-single.php:25 
#: templates/admin/tickets-list.php:57
msgid "Open"
msgstr "Abrir"

#: includes/nexlifydesk-functions.php:12 templates/admin/ticket-single.php:27
msgid "Pending"
msgstr "Pendiente"

#: includes/nexlifydesk-functions.php:13 templates/admin/ticket-single.php:28 
#: templates/admin/tickets-list.php:59
msgid "Resolved"
msgstr "Resuelto"

#: includes/nexlifydesk-functions.php:14 templates/admin/reports.php:106 
#: templates/admin/ticket-single.php:29 templates/admin/tickets-list.php:60
msgid "Closed"
msgstr "Cerrado"

#: nexlifydesk.php:158
msgid ""
"This ticket was automatically closed after being resolved for 48 hours with "
"no activity."
msgstr ""
"Este ticket se cerró automáticamente después de 48 horas sin actividad."

#: nexlifydesk.php:220 nexlifydesk.php:416
msgid "Uploading..."
msgstr "Cargando..."

#: nexlifydesk.php:223 nexlifydesk.php:419
msgid "Submitting..."
msgstr "Presentar..."

#: nexlifydesk.php:224 nexlifydesk.php:420 
#: templates/frontend/ticket-form.php:120
msgid "Submit Ticket"
msgstr "Enviar billete"

#: nexlifydesk.php:225 nexlifydesk.php:421
msgid "An error occurred. Please try again."
msgstr "Se ha producido un error. Por favor, inténtelo de nuevo."

#: nexlifydesk.php:226 nexlifydesk.php:422
msgid "Adding..."
msgstr "Añadiendo..."

#: nexlifydesk.php:228 nexlifydesk.php:424
msgid "Add Reply"
msgstr "Añadir respuesta"

#: nexlifydesk.php:229 nexlifydesk.php:425 
#: templates/admin/ticket-single.php:101
msgid "Add Note"
msgstr "Añadir nota"

#: nexlifydesk.php:231 nexlifydesk.php:427 
#: templates/frontend/ticket-single.php:164
msgid "Create New Ticket"
msgstr "Crear nuevo billete"

#: nexlifydesk.php:233 nexlifydesk.php:377 nexlifydesk.php:429
msgid "Status updated successfully!"
msgstr "¡Estado actualizado correctamente!"

#: nexlifydesk.php:366
msgid "Invalid request."
msgstr "Solicitud no válida."

#: nexlifydesk.php:371
msgid "Invalid status."
msgstr "Estado no válido."

#: nexlifydesk.php:379
msgid "Failed to update status."
msgstr "No se ha podido actualizar el estado."

#. translators: %d: Number of tickets purged.
#: nexlifydesk.php:466
#, php-format
msgid "Purged %d tickets older than 1 year."
msgstr "Eliminados %d tickets de más de 1 año."

#: nexlifydesk.php:468
msgid "No tickets older than 1 year found."
msgstr "No se han encontrado billetes de más de 1 año."

#: nexlifydesk.php:472
msgid "Purged orphaned attachments."
msgstr "Purga de adjuntos huérfanos."

#: templates/admin/reports.php:17
msgid "Performance analytics and support metrics"
msgstr "Análisis del rendimiento y métricas de apoyo"

#: templates/admin/reports.php:24
msgid "Last 7 Days"
msgstr "Últimos 7 días"

#: templates/admin/reports.php:25
msgid "Last 30 Days"
msgstr "Últimos 30 días"

#: templates/admin/reports.php:26
msgid "Last 90 Days"
msgstr "Últimos 90 días"

#: templates/admin/reports.php:27
msgid "Last Year"
msgstr "El año pasado"

#: templates/admin/reports.php:34
msgid "Total Tickets"
msgstr "Entradas totales"

#: templates/admin/reports.php:36 templates/admin/reports.php:41 
#: templates/admin/reports.php:46 templates/admin/reports.php:51
msgid "from last period"
msgstr "del último periodo"

#: templates/admin/reports.php:39
msgid "Active Tickets"
msgstr "Entradas activas"

#: templates/admin/reports.php:44
msgid "Closed Tickets"
msgstr "Entradas cerradas"

#: templates/admin/reports.php:49 templates/admin/tickets-list.php:45
msgid "Avg Response Time"
msgstr "Tiempo medio de respuesta"

#: templates/admin/reports.php:59
msgid "Ticket Status Distribution"
msgstr "Distribución del estado de las entradas"

#: templates/admin/reports.php:75
msgid "Priority Distribution"
msgstr "Distribución prioritaria"

#: templates/admin/reports.php:91
msgid "Tickets This Month"
msgstr "Entradas este mes"

#: templates/admin/reports.php:100
msgid "Agent Performance"
msgstr "Rendimiento de los agentes"

#: templates/admin/reports.php:104
msgid "Agent"
msgstr "Agente"

#: templates/admin/reports.php:105
msgid "Assigned"
msgstr "Asignado"

#: templates/admin/reports.php:107
msgid "Response Rate"
msgstr "Tasa de respuesta"

#: templates/admin/reports.php:108
msgid "Avg Response"
msgstr "Respuesta media"

#: templates/admin/reports.php:127
msgid "Recent Activity"
msgstr "Actividad reciente"

#: templates/admin/settings.php:56
msgid "General Settings"
msgstr "Ajustes generales"

#: templates/admin/settings.php:59
msgid "Enable Email Notifications"
msgstr "Activar las notificaciones por correo electrónico"

#: templates/admin/settings.php:62
msgid "Send email notifications for new tickets, replies, and status changes."
msgstr ""
"Envíe notificaciones por correo electrónico de nuevos tickets, respuestas y "
"cambios de estado."

#: templates/admin/settings.php:66
msgid "Default Priority"
msgstr "Prioridad por defecto"

#: templates/admin/settings.php:69 templates/admin/ticket-single.php:35 
#: templates/admin/tickets-list.php:67 templates/frontend/ticket-form.php:75
msgid "Low"
msgstr "Bajo"

#: templates/admin/settings.php:70 templates/admin/ticket-single.php:36 
#: templates/admin/tickets-list.php:66 templates/frontend/ticket-form.php:76
msgid "Medium"
msgstr "Medio"

#: templates/admin/settings.php:71 templates/admin/ticket-single.php:37 
#: templates/admin/tickets-list.php:65 templates/frontend/ticket-form.php:77
msgid "High"
msgstr "Alta"

#: templates/admin/settings.php:72 templates/admin/ticket-single.php:38 
#: templates/frontend/ticket-form.php:78
msgid "Urgent"
msgstr "Urgente"

#: templates/admin/settings.php:74
msgid "Default priority for new tickets."
msgstr "Prioridad por defecto para los nuevos tickets."

#: templates/admin/settings.php:78
msgid "Auto-Assign Tickets"
msgstr "Autoasignación de entradas"

#: templates/admin/settings.php:81
msgid "Automatically assign new tickets to available support agents."
msgstr ""
"Asigne automáticamente nuevos tickets a los agentes de soporte disponibles."

#: templates/admin/settings.php:85
msgid "Ticket List Page"
msgstr "Lista de entradas"

#: templates/admin/settings.php:88 templates/admin/settings.php:108
msgid "Select a page"
msgstr "Seleccione una página"

#: templates/admin/settings.php:98 templates/admin/settings.php:118
msgid "No pages available"
msgstr "No hay páginas disponibles"

#: templates/admin/settings.php:101
msgid ""
"Select the page where the ticket list shortcode [nexlifydesk_ticket_list] is "
"embedded."
msgstr ""
"Seleccione la página en la que está incrustado el shortcode de la lista de "
"tickets [nexlifydesk_ticket_list]."

#: templates/admin/settings.php:105
msgid "Ticket Form Page"
msgstr "Página del formulario de entradas"

#: templates/admin/settings.php:121
msgid ""
"Select the page where the ticket form shortcode [nexlifydesk_ticket_form] is "
"embedded."
msgstr ""
"Seleccione la página en la que está incrustado el shortcode de formulario de "
"ticket [nexlifydesk_ticket_form]."

#: templates/admin/settings.php:125
msgid "Send Status Change Notification"
msgstr "Enviar notificación de cambio de estado"

#: templates/admin/settings.php:128
msgid "Send an email notification to the user when the ticket status changes."
msgstr ""
"Enviar una notificación por correo electrónico al usuario cuando cambie el "
"estado del ticket."

#: templates/admin/settings.php:132
msgid "Ticket ID Prefix"
msgstr "Prefijo de identificación del billete"

#: templates/admin/settings.php:135
msgid "Prefix for ticket IDs (e.g., T, #, TKT-)."
msgstr "Prefijo para los ID de los billetes (por ejemplo, T, #, TKT-)."

#: templates/admin/settings.php:139
msgid "Ticket ID Start Number"
msgstr "ID del billete Número de inicio"

#: templates/admin/settings.php:142
msgid ""
"The number to start ticket IDs from (e.g., 1001). Only used if no tickets "
"exist yet."
msgstr ""
"El número a partir del cual se inician los ID de ticket (por ejemplo, 1001). "
"Sólo se utiliza si aún no existe ningún ticket."

#: templates/admin/settings.php:146
msgid "Data Retention on Uninstall"
msgstr "Retención de datos al desinstalar"

#: templates/admin/settings.php:149
msgid "Keep all tickets and data when plugin is uninstalled"
msgstr "Conservar todos los tickets y datos al desinstalar el plugin"

#: templates/admin/settings.php:151
msgid "Recommended: Keep enabled"
msgstr "Recomendado: Mantener activado"

#: templates/admin/settings.php:152
msgid ""
"When enabled, all tickets, replies, attachments, and customer data will be "
"preserved even after plugin deletion. Disable only if you want to completely "
"remove all plugin data during uninstall."
msgstr ""
"Cuando está habilitado, todos los tickets, respuestas, archivos adjuntos y "
"datos de los clientes se conservarán incluso después de la eliminación del "
"plugin. Desactívelo solo si desea eliminar por completo todos los datos del "
"complemento durante la desinstalación."

#: templates/admin/settings.php:156
msgid ""
"Warning: Unchecking this option will permanently delete ALL ticket data when "
"the plugin is uninstalled!"
msgstr ""
"Advertencia: Al desmarcar esta opción se borrarán permanentemente TODOS los "
"datos de los tickets cuando se desinstale el plugin"

#: templates/admin/settings.php:159
msgid ""
"This includes: All tickets, customer replies, agent responses, attachments, "
"categories, and support history."
msgstr ""
"Esto incluye: Todos los tickets, las respuestas de los clientes, las "
"respuestas de los agentes, los archivos adjuntos, las categorías y el "
"historial de soporte."

#: templates/admin/settings.php:166
msgid "File Upload Settings"
msgstr "Configuración de carga de archivos"

#: templates/admin/settings.php:169
msgid "Allowed File Types"
msgstr "Tipos de archivo permitidos"

#: templates/admin/settings.php:172
msgid "Comma-separated list of allowed file extensions (e.g., jpg,png,pdf)."
msgstr ""
"Lista separada por comas de las extensiones de archivo permitidas (por "
"ejemplo, jpg,png,pdf)."

#: templates/admin/settings.php:176
msgid "Maximum File Size (MB)"
msgstr "Tamaño máximo de archivo (MB)"

#: templates/admin/settings.php:179
msgid "Maximum size for uploaded files in megabytes."
msgstr "Tamaño máximo de los archivos cargados en megabytes."

#: templates/admin/settings.php:184
msgid "SLA Settings"
msgstr "Ajustes SLA"

#: templates/admin/settings.php:187
msgid "SLA Response Time (Hours)"
msgstr "SLA Tiempo de respuesta (horas)"

#: templates/admin/settings.php:190
msgid "Expected response time for tickets (in hours)."
msgstr "Tiempo de respuesta previsto para los tickets (en horas)."

#: templates/admin/settings.php:194
msgid "Default Category"
msgstr "Categoría por defecto"

#: templates/admin/settings.php:206
msgid "No categories available"
msgstr "No hay categorías disponibles"

#: templates/admin/settings.php:209
msgid "Default category for new tickets."
msgstr "Categoría por defecto para los nuevos tickets."

#: templates/admin/settings.php:214
msgid "Duplicate Detection Settings"
msgstr "Configuración de la detección de duplicados"

#: templates/admin/settings.php:217
msgid "Enable Duplicate Detection"
msgstr "Activar la detección de duplicados"

#: templates/admin/settings.php:220
msgid ""
"Automatically check for duplicate tickets and add new messages as replies to "
"existing tickets."
msgstr ""
"Compruebe automáticamente si hay tickets duplicados y añada nuevos mensajes "
"como respuestas a tickets existentes."

#: templates/admin/settings.php:224
msgid "Similarity Threshold (%)"
msgstr "Umbral de similitud (%)"

#: templates/admin/settings.php:227
msgid ""
"Percentage of keyword similarity required to consider a ticket as duplicate "
"(50-100%)."
msgstr ""
"Porcentaje de similitud de palabras clave necesario para considerar un "
"ticket como duplicado (50-100%)."

#: templates/admin/settings.php:232
msgid "Data Management"
msgstr "Gestión de datos"

#: templates/admin/settings.php:235 templates/admin/settings.php:238
msgid "Purge Data"
msgstr "Purgar datos"

#: templates/admin/settings.php:237
msgid ""
"Remove old or unnecessary data to free up space and improve performance."
msgstr ""
"Elimine los datos antiguos o innecesarios para liberar espacio y mejorar el "
"rendimiento."

#: templates/admin/settings.php:245
msgid "Save Settings"
msgstr "Guardar configuración"

#: templates/admin/ticket-single.php:26 templates/admin/tickets-list.php:37 
#: templates/admin/tickets-list.php:58
msgid "In Progress"
msgstr "En curso"

#: templates/admin/ticket-single.php:33 templates/frontend/ticket-form.php:71
msgid "Priority"
msgstr "Prioridad"

#: templates/admin/ticket-single.php:42
msgid "Assignee"
msgstr "Cesionario"

#: templates/admin/ticket-single.php:58
msgid "Tags"
msgstr "Etiquetas"

#: templates/admin/ticket-single.php:60
msgid "N/A"
msgstr "N/A"

#. translators: 1: requester name, 2: date and time
#: templates/admin/ticket-single.php:71
#, php-format
msgid "Requested by %1$s on %2$s"
msgstr "Solicitado por %1$s el %2$s"

#: templates/admin/ticket-single.php:78
msgid "Reply"
msgstr "Respuesta"

#: templates/admin/ticket-single.php:79
msgid "Add Internal Note"
msgstr "Añadir nota interna"

#: templates/admin/ticket-single.php:84
msgid "Type your public reply here..."
msgstr "Escriba aquí su respuesta pública..."

#: templates/admin/ticket-single.php:86
msgid "Send Reply"
msgstr "Enviar respuesta"

#: templates/admin/ticket-single.php:87
msgid "Attach File"
msgstr "Adjuntar archivo"

#: templates/admin/ticket-single.php:99
msgid "Type your internal note here... (not visible to customer)"
msgstr "Escriba aquí su nota interna... (no visible para el cliente)"

#: templates/admin/ticket-single.php:150
msgid "Internal Note"
msgstr "Nota interna"

#: templates/admin/ticket-single.php:172
msgid "About Customer"
msgstr "Acerca del cliente"

#: templates/admin/ticket-single.php:176
msgid "View Profile"
msgstr "Ver perfil"

#: templates/admin/ticket-single.php:180 
#: templates/frontend/ticket-single.php:172
msgid "Ticket Details"
msgstr "Detalles del billete"

#: templates/admin/ticket-single.php:181
msgid "ID:"
msgstr "ID:"

#: templates/admin/ticket-single.php:182
msgid "Created:"
msgstr "Creado:"

#: templates/admin/ticket-single.php:183
msgid "Channel:"
msgstr "Canal:"

#: templates/admin/ticket-single.php:185
msgid "Web"
msgstr "Web"

#: templates/admin/ticket-single.php:186
msgid "Chatbot"
msgstr "Chatbot"

#: templates/admin/ticket-single.php:195 templates/frontend/ticket-form.php:85 
#: templates/frontend/ticket-single.php:137
msgid "Attachments"
msgstr "Archivos adjuntos"

#: templates/admin/ticket-single.php:204
msgid "No attachments found."
msgstr "No se han encontrado archivos adjuntos."

#: templates/admin/tickets-list.php:19
msgid "Support Tickets"
msgstr "Tickets de asistencia"

#: templates/admin/tickets-list.php:20
msgid "Manage and track customer support requests"
msgstr "Gestión y seguimiento de las solicitudes de asistencia de los clientes"

#: templates/admin/tickets-list.php:33
msgid "Open Tickets"
msgstr "Entradas abiertas"

#: templates/admin/tickets-list.php:41
msgid "Resolved This Month"
msgstr "Resuelto este mes"

#: templates/admin/tickets-list.php:52
msgid "Search tickets..."
msgstr "Buscar entradas..."

#: templates/admin/tickets-list.php:56
msgid "All Statuses"
msgstr "Todos los estados"

#: templates/admin/tickets-list.php:64
msgid "All Priorities"
msgstr "Todas las prioridades"

#: templates/admin/tickets-list.php:71
msgid "Reassign Orphaned Tickets"
msgstr "Reasignar entradas huérfanas"

#: templates/frontend/partials/single-reply.php:16 
#: templates/frontend/partials/single-reply.php:34
msgid "Unknown"
msgstr "Desconocido"

#: templates/frontend/ticket-form.php:17
msgid "Get Support"
msgstr "Obtener asistencia"

#: templates/frontend/ticket-form.php:18
msgid "We're here to help you resolve any issues quickly"
msgstr "Estamos aquí para ayudarle a resolver cualquier problema rápidamente"

#: templates/frontend/ticket-form.php:33
msgid "Brief description of your issue"
msgstr "Breve descripción de su problema"

#: templates/frontend/ticket-form.php:38
msgid "Message"
msgstr "Mensaje"

#: templates/frontend/ticket-form.php:44
msgid "Please describe your issue in detail..."
msgstr "Describa detalladamente su problema..."

#: templates/frontend/ticket-form.php:50 
#: templates/frontend/ticket-single.php:190
msgid "Category"
msgstr "Categoría"

#: templates/frontend/ticket-form.php:54
msgid "Select category"
msgstr "Seleccionar categoría"

#: templates/frontend/ticket-form.php:64
msgid "General Support"
msgstr "Apoyo general"

#: templates/frontend/ticket-form.php:97
msgid "Click to upload files"
msgstr "Haga clic para cargar archivos"

#: templates/frontend/ticket-form.php:99
msgid "or drag and drop files here"
msgstr "o arrastre y suelte los archivos aquí"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-form.php:107
#, php-format
msgid "Max size: %1$sMB. Allowed types: %2$s"
msgstr "Tamaño máximo: %1$sMB. Tipos permitidos: %2$s"

#: templates/frontend/ticket-form.php:128
msgid "Login Required"
msgstr "Inicio de sesión obligatorio"

#: templates/frontend/ticket-form.php:129
msgid "Please log in to submit a support ticket."
msgstr "Inicie sesión para enviar una solicitud de asistencia."

#: templates/frontend/ticket-form.php:133 
#: templates/frontend/ticket-single.php:22
msgid "Log In"
msgstr "Iniciar sesión"

#: templates/frontend/ticket-form.php:137 
#: templates/frontend/ticket-single.php:24
msgid "Register"
msgstr "Regístrese en"

#: templates/frontend/ticket-form.php:163
msgid "Ticket Submitted!"
msgstr "¡Billete enviado!"

#. translators: %s: Ticket number
#: templates/frontend/ticket-form.php:168
#, php-format
msgid "Your ticket number is %s. We will be in touch shortly."
msgstr ""
"Su número de ticket es %s. En breve nos pondremos en contacto con usted."

#: templates/frontend/ticket-form.php:176
msgid "View Your Ticket"
msgstr "Ver su billete"

#: templates/frontend/ticket-list.php:19
msgid "Your Support Tickets"
msgstr "Sus tickets de asistencia"

#: templates/frontend/ticket-list.php:20
msgid "View and track your support requests"
msgstr "Consulta y seguimiento de tus solicitudes de asistencia"

#: templates/frontend/ticket-list.php:24
msgid "Submit New Ticket"
msgstr "Enviar nuevo billete"

#: templates/frontend/ticket-list.php:32
msgid "No tickets found"
msgstr "No se han encontrado entradas"

#: templates/frontend/ticket-list.php:33
msgid "You haven't submitted any support tickets yet."
msgstr "Aún no has enviado ningún ticket de soporte."

#: templates/frontend/ticket-list.php:36
msgid "Submit Your First Ticket"
msgstr "Envíe su primer billete"

#: templates/frontend/ticket-list.php:65
msgid "View Ticket"
msgstr "Ver billete"

#: templates/frontend/ticket-single.php:9
msgid "Security check failed"
msgstr "Comprobación de seguridad fallida"

#: templates/frontend/ticket-single.php:20
msgid "Please log in to view your support tickets."
msgstr "Por favor, inicie sesión para ver sus tickets de soporte."

#: templates/frontend/ticket-single.php:47
msgid ""
"You are not authorized to view this ticket or the ticket does not exist."
msgstr "No está autorizado a ver este ticket o el ticket no existe."

#: templates/frontend/ticket-single.php:49
msgid "← Back to All Tickets"
msgstr "← Volver a Todas las entradas"

#: templates/frontend/ticket-single.php:73
msgid "Your ticket has been submitted successfully!"
msgstr "Su billete se ha enviado correctamente"

#: templates/frontend/ticket-single.php:77
msgid ""
"We found a similar ticket from you. Your message has been added to this "
"existing ticket below."
msgstr ""
"Hemos encontrado un ticket similar suyo. Su mensaje se ha añadido a este "
"ticket existente a continuación."

#: templates/frontend/ticket-single.php:114
msgid "Conversation"
msgstr "Conversación"

#: templates/frontend/ticket-single.php:133
msgid "Your Reply"
msgstr "Su respuesta"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-single.php:145
#, php-format
msgid "Max file size: %1$sMB. Allowed types: %2$s"
msgstr "Tamaño máximo del archivo: %1$sMB. Tipos permitidos: %2$s"

#: templates/frontend/ticket-single.php:153
msgid "Reply to Ticket"
msgstr "Responder a Ticket"

#: templates/frontend/ticket-single.php:159
msgid ""
"This ticket is closed. If you need further assistance, please open a new "
"ticket."
msgstr "Este ticket está cerrado. Si necesita más ayuda, abra un nuevo ticket."

#: templates/frontend/ticket-single.php:178
msgid "Last Updated"
msgstr "Última actualización"

#: templates/frontend/ticket-single.php:179
msgid "ago"
msgstr "hace"

#: templates/frontend/ticket-single.php:194
msgid "Assigned Agent"
msgstr "Agente asignado"

#: templates/frontend/ticket-single.php:198
msgid "← All Tickets"
msgstr "← Todas las entradas"
