<div class="wrap">	
	<!-- page sidebar  -->
		<?php load_template(MYOFS_PLUGIN_TEMPLATE_PATH.'myofs-sidebar-page.php');?>
	<!-- end sidebar -->
	<div class="page-content-wrapper">	
		<div class="page-content">	
			<div class="page-bar">
				<h1 class="wp-heading-inline" id="dynamic_heading_title"><?php esc_html_e('Help (FAQ + Support)','my-online-fashion-store');?></h1>
			</div>
		    <div class="page-content">
		    	<div class="myofs-faqs">
				    <div class="caption"> 
				    	<i class="icon-question"></i> <?php esc_html_e('Frequently Asked Questions','my-online-fashion-store');?>
				    </div>
				    <div class="myofs-container">  
						<div id="myofs-accordion">						
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Besides the WordPress APP fee are there any other additional fees?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('No, there are no other monthly fees we charge. There is NO per order fee or anything like that. Just the monthly WordPress APP fee.','my-online-fashion-store');?></p>
								</div>
							</div>												
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('How quickly are the items shipped?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  	<p><?php esc_html_e('All orders are shipped within 1-2 business days from the day you place your order, and delivered within 5-7 business days from the day you place the order. Once you the order is shipped you will get a confirmation email with tracking info.','my-online-fashion-store');?>
									<?php esc_html_e('Shipping info: ','my-online-fashion-store');?>
									<a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?></a>
									</p>
									<p><?php esc_html_e('Time frame is for USA orders only.','my-online-fashion-store');?></p>
								</div>
							</div>												
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do you ship outside the US?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Currently we can dropship within USA only. What our international partners is they find a shipping partner here in the USA, we will ship the packages to them, the shipping company will either forward the package to you or forward the package to your customer.','my-online-fashion-store');?></p>
								</div>
							</div>												
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Can I cancel anytime & when do I get billed?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes, there are no long term contracts, you can cancel anytime, you will be charged after your 14 day FREE trial.','my-online-fashion-store');?></p>
								</div>
							</div>												
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Where is your company located?','my-online-fashion-store','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('We are located in Los Angeles, CA - all orders will be shipped from our warehouse in Los Angeles, CA','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do you have stock of the items available for sale?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes, all the items you see available in our APP you will have access to. The items are in stock, ready to ship from our warehouse in LOS ANGELES, CA.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do we have access to all the products?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes, you will have access to all the products in our inventory - currently we have over 4000 items available. New items are added every week!','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Can we pick which items we want to sell?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes, you can pick and choose which items you want to sell in your store.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								 <?php esc_html_e(' Is there a minimum order?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('No, there is no minimum dollar amount or quantity amount you have to order. As a dropship member your account will be setup so you can order from our wholesale website ccwholesaleclothing.com without the minimum $100 per order requirement.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
							  		<?php esc_html_e('How do we check inventory count?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('You will be able to see the total quantity available under the thumbnail image of each product in the APP, once an item is uploaded to your store, inventory SYNC will run daily and update the stock count automatically.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('How do we place orders?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
									<p><?php esc_html_e('Currently you do have to place the order manually on our wholesale website ccwholesaleclothing.com. If you are going to process more than 10 orders a day, we can offer a complimentary service where you can supply as with spreadsheet file of your orders daily by email and we will take care of the rest for you.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('If you are processing less than 10 orders a day please follow the steps below.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('Please make sure you create an account on our wholesale website&nbsp;ccwholesaleclothing.com&nbsp;notify us once an account has been created so we can change your account status to dropship account.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('Once you receive an order, go to&nbsp;ccwholesaleclothing.com&nbsp;and place the order to be blind shipped to your customer.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('Min $100 requirement per order will be removed once your account is setup on&nbsp;ccwholesaleclothing.com.','my-online-fashion-store');?></p>
									<ul>
										<li><?php esc_html_e('Login to your account','my-online-fashion-store');?></li>
										<li><?php esc_html_e('Select the items to order','my-online-fashion-store');?></li>
										<li><?php esc_html_e('Go thru the checkout process','my-online-fashion-store');?></li>
										<li><?php esc_html_e('Put your information in the billing area &amp; your customers Name/Address in the shipping area','my-online-fashion-store');?></li>
										<li><?php esc_html_e('Pay for the order &amp; You Are Done! We will take care of the rest.','my-online-fashion-store');?></li>
									</ul>
									<p><?php esc_html_e('When searching for an item on ccwholesaleclothing.com to purchase for your customer please see instructions below','my-online-fashion-store');?>
									<br>
									<?php esc_html_e('example. you have an order for sku: 34233b.1xl','my-online-fashion-store');?><br>
									<?php esc_html_e('instead of searching for 34233b.1xl','my-online-fashion-store');?><br>
									<?php esc_html_e('only type in the search box 34233b or 34233 please leave out .1xl','my-online-fashion-store');?>

									</p><p><?php esc_html_e('you can get more info regarding shipping info on this page below','my-online-fashion-store');?><br>
									<a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?></a></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('How often do you add new items?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('New items are added every week, we add close to 100 - 200 new styles weekly.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								 <?php esc_html_e(' How much can I sell items for?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('You have total control over how much you want to resell the items for. By default the retail price is set at 2X your cost for the item. This price is displayed in the APP as “DEFAULT SELLING PRICE” We recommend staying around this retail price to maximize your sales and conversions.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('What is going to be my cost for the items?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Your cost for the items are displayed in the APP ( under the thumbnail of the product you will see “YOUR COST”) You can also visit our wholesale website ccwholesaleclothing.com to view all our items currently in stock and your cost.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do you restock items?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes we restock items minimum twice a week. You can view restocked items under the RESTOCKED POPULAR ITEMS category. Because we restock items twice a week, we do recommend NOT to delete the items from your store, instead setup your collections to HIDE items when quantity reaches “0”, it is simply adding a conditional to your collections - if you are not sure how to set this up please contact WIX support for assistance. This way when the item is restocked it will automatically update inventory in your store and be available for your customers again.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Can we combine multiple colors of the same item into one product?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  	<p><?php esc_html_e('You can combine items from the same style.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('For example if an item has 5 colors you can select all 5 items scroll up and click on “COMBINE PRODUCTS &amp; ADD” – this way the item will add to your store as a single SKU with option for your customer to choose both size &amp; color.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do you provide marketing material?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								 	<p><?php esc_html_e('Yes, within the app you can to the section MARKETING MATERIAL and download banners from there. We list banners with both text and without text. You can add','my-online-fashion-store');?></p>
									<p><?php esc_html_e('your own text to the banners by using simple FREE paint programs that come with all computes or any online image editing program.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Can you include my company info in the shipments?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
										<p><?php esc_html_e('Yes, if you have marketing material like stickers/flyers/postcards you can ship those to us and we can include it along with your orders.','my-online-fashion-store');?></p>
										<p><?php esc_html_e('For more info regarding packing &amp; shipping please see the link below.','my-online-fashion-store');?><br>
										<?php esc_html_e('Packing info: ','my-online-fashion-store'); ?>
										<a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/packing-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/packing-info');?></a><br>
										<?php esc_html_e('Shipping info:','my-online-fashion-store');?>
										<a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?></a></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('How much is shipping?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('The shipping cost is based on the quantity of items in order, below is our shipping rates.','my-online-fashion-store');?></p>
									<ul>
										<li><?php esc_html_e('1 item: $3.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('2-3 items: $4.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('4-5 items: $5.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('6-7 items: $6.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('8-9 items: $7.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('10 or more items: $8.75','my-online-fashion-store');?></li>
										<li><?php esc_html_e('All orders shipped priority mail - delivery time is 5-7 business days.','my-online-fashion-store');?></li>
										<li><?php esc_html_e('All orders shipped from LOS ANGELES, CA','my-online-fashion-store');?></li>
									</ul>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Do you offer return service?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								   <p><?php esc_html_e('Yes, we offer free UPS return labels for our dropship partners.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('Please click on the link below for more info regarding our return policy.','my-online-fashion-store');?><br>
									<a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/free-returns');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/free-returns');?></a></p>
									<p><?php esc_html_e('Please click on the “RETURNS” tab in this APP to fill out the return form.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Are your items true to size?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes our items are true to size. We source our items from local manufactures based out of mostly in LOS ANGELES, CA – so the items we carry are manufactured for the USA MARKET and are true to size &amp; good quality.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('What brands do you carry?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('We carry many different brands mostly sourced from local manufacturer companies based out of Los Angeles, CA','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Is your company info on the packages, product or shipping label?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								 <p><?php esc_html_e('No our company info is not on any product, package or shipping label. Please click on the link below for more shipping info and to an example of the shipping label.','my-online-fashion-store');?><br>
								 <a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/shipping-info');?></a></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Your wholesale website says minimum $100, do I have to order $100 every order?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('No $100 minimum is for our regular wholesale customers, once you have a dropship account with us, the $100 minimum requirement is removed from your account.','my-online-fashion-store');?></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('How does packaging look like when shipped to the customers?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Not only we will make sure your customer gets there order in a timely manner but also in a presentable and excellent condition! See below for more info on packing.','my-online-fashion-store');?>
								  <a href="<?php echo esc_url ('https://www.myonlinefashionstore.com/pages/packing-info');?>"><?php echo esc_url ('https://www.myonlinefashionstore.com/pages/packing-info');?></a></p>
								</div>
							</div>
							<div class="acc-set">
								<h4>
								  <?php esc_html_e('Can I add more than one item at a time to my store?','my-online-fashion-store');?>
								  <i class="fa fa-plus"></i>
								</h4>
								<div class="content">
								  <p><?php esc_html_e('Yes you can select up to 90 items at a time and add them at once.','my-online-fashion-store');?></p>
									<p><?php esc_html_e('Just change the “30 per page” option to “90 per page” select the items you want to add, scroll up and click on ADD TO WIX.','my-online-fashion-store');?></p>
								</div>
							</div>

						</div> 
					</div> 
		    	</div>
		    	<div class="myofs-contactinfo">
				    <!-- contact us section -->
				    <div class="caption"> 
				    	<i class="icon-question"></i>
				    	<?php esc_html_e('Contact Us','my-online-fashion-store');?>
				    </div>
				    <div class="myofs-container">
					    <p><?php esc_html_e('We are here to assist you &amp; help you succeed.','my-online-fashion-store');?></p>
						<p><?php esc_html_e('You can reach us by live chat, phone or email.','my-online-fashion-store');?></p>
						<p><?php esc_html_e('If we dont answer right away, we will get back to you within 12-24 hours.','my-online-fashion-store');?></p>
						<p><?php esc_html_e('Phone: Toll Free:','my-online-fashion-store');?> <a href="tel:<?php esc_html_e('866.298.8402','my-online-fashion-store');?>"><?php esc_html_e('866.298.8402','my-online-fashion-store');?></a></p>
						<ul>
							<li><?php esc_html_e('MON-FRI','my-online-fashion-store');?></li>
							<li><?php esc_html_e('9:00AM-5:00PM','my-online-fashion-store');?></li>
							<li><?php esc_html_e('SATURDAY','my-online-fashion-store');?></li>
							<li><?php esc_html_e('9:00AM-12:30PM','my-online-fashion-store');?></li>
						</ul>
						<p><?php esc_html_e('Email:','my-online-fashion-store');?> <a href="mailto:<?php  esc_html_e('info@ccwholesaleclothing.com','my-online-fashion-store');?>"><?php  esc_html_e('info@ccwholesaleclothing.com','my-online-fashion-store');?></a></p> 
				    </div>
		    	</div>

		    </div>  
			
		</div>
	</div>	
</div>
<div class="myofs_plugin_version">
	<span><?php esc_html_e(MYOFS_FOOTER); ?></span>
</div>