=== Limb AI Chatbot ===
Contributors: limbdev, raffiyeghiazaryan, vahangrigoryan, gorgaranyan
Tags: chatbot, ai chatbot, chatgpt, gemini, live chat
Requires at least: 5.6
Tested up to: 6.9
Requires PHP: 7.4
Stable tag: 2.0.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

AI chatbot with ChatGPT, Gemini 2.5, RAG technology, WooCommerce integration, live agent, and unlimited knowledge training.

== Description ==

Transform your WordPress site with an AI chatbot that understands your content and takes action. Train on unlimited website data using advanced RAG technology, trigger intelligent actions with agentic AI, seamlessly hand off to live agents when needed, choose from 200+ leading AI models, and customize everything to match your brand—no coding required.

[Live Demo](https://wpaichatbot.com/) | [Documentation](https://wpaichatbot.com/documentation/)

= Why Choose AI Chatbot? =

⭐ **Experience True Quality — Intuitive and 100% WordPress Native.**
Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices.

**What You Get:**
✅ **Conversational Forms** - When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a **conversational** or **widget (static)** form type when you configure the form.
✅ **200+ AI Models** - Native support for OpenAI, Google Gemini, Claude, DeepSeek, and Grok; plus Open Router for 200+ models including GPT-5.1, Gemini 3 Pro, Claude Opus 4.6, DeepSeek V3.2, Grok 4.1 Fast, Qwen3 Max, Mistral Large 3, Amazon Nova, and more
✅ **Advanced RAG Technology** - Intelligent retrieval for accurate, contextually relevant responses
✅ **Cost-Optimized Usage** - Smart token management minimizes API charges
✅ **Knowledge Transparency** - See exactly which content AI used for each response
✅ **Unlimited Knowledge Base** - Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically
✅ **Lead Capture Widget** - Collect user name and email before conversation starts for lead generation and user identification
✅ **Leads Management Board** - Simple table to track and manage all leads collected through Widget or Conversational Forms
✅ **Analytics Dashboard** - Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting
✅ **Conversations Dashboard** - Complete chat history with AI source visibility
✅ **3-Step Setup Wizard** - Live in under 5 minutes with guided onboarding
✅ **Rate Limiting** - Control usage for guests and logged-in users
✅ **Theme Support** - Light mode, dark mode, and system theme options
✅ **True WordPress Native** - Real platform integration, not an iframe

🚀 **Designed to Scale**
Flexible architecture that grows with your business. Start simple, expand seamlessly.

= Core Features =

Your AI chatbot includes everything you need for intelligent customer engagement:

✅ **Conversational Forms**
Your AI doesn't just answer questions—it can run **conversational** forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use **widget** forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack.

✅ **Quick 3-Step AI Chatbot Setup**
Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes.

✅ **Advanced AI Chatbot RAG Technology**
Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses.

✅ **Chat Discussions Dashboard**
Complete conversation management with detailed insights. View all transcripts, see which knowledge sources AI used, add missing Q&A entries directly, and track user information including guest/logged-in status and IP addresses.

✅ **Cost-Optimized AI Usage**
Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses.

✅ **Streaming AI Responses**
Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled - long responses are printed naturally and quickly instead of making users wait for the full response to be ready.

✅ **Customizable Chat Experience**
Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Capture, and custom announcements. Lead Capture widget collects user name and email before allowing conversation to start—perfect for lead generation and user identification. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless.

✅ **Flexible Vector Storage**
Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval.

✅ **Complete Customization**
Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices.

✅ **Multi-Language Support**
Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors' language.

✅ **GDPR Compliant**
All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies.

= Supported AI Models =

**Google Gemini**
- Gemini 2.5 Flash, Gemini 2.5 Flash Lite, Gemini 2.5 Pro
- Gemini 2.0 Flash
- Gemini Embedding 001 (for knowledge base)

**OpenAI GPT**
- GPT-5 Mini, GPT-5 Nano
- GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano
- GPT-4o, GPT-4o Mini
- GPT-4 Turbo, GPT-4
- Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base)

**Claude (Anthropic)**
- Claude Sonnet 4.5, Claude Haiku 4.5
- Claude Opus 4.5, Claude Opus 4.1
- Claude Sonnet 4.0, Claude Opus 4.0
- Claude 3 Haiku

**DeepSeek**
- DeepSeek Chat v3.2

**Grok (X.AI)**
- Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning)
- Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning)
- Grok 3 Mini, Grok 3 Mini Fast

**Open Router** *(200+ models via single API)*
- OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o
- Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash
- Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1
- DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1
- xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3
- Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2
- Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0
- Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B
- Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct
- Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models

= Knowledge Sources =

Train your AI chatbot on multiple content types:

- WordPress Pages & Posts
- Custom Post Types
- PDF Documents
- Text Files (.txt)
- Rich Text Editor (unlimited input)
- Simple Q&A Entries
- Webpage URLs
- Sitemap

Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base.

= Quick Setup =

Your AI chatbot launches in 3 simple steps:

1️⃣ **Connect AI Provider** - Enter your API key and configure AI agent personality
2️⃣ **Appearance** - Customize theme, colors, chatbot icon, and how the widget looks on your site
3️⃣ **Add Knowledge** - Import pages, posts, upload documents, or paste webpage URLs for RAG training

Live in under 5 minutes with no technical knowledge required.

== Installation ==

= Automatic Installation =

1. Go to your WordPress dashboard
2. Navigate to **Plugins > Add New**
3. Search for "AI Chatbot" or "Limb Chatbot"
4. Click **Install Now**, then **Activate**
5. Follow the setup wizard to configure your chatbot

= Manual Installation =

1. Download the plugin ZIP file
2. Upload to `/wp-content/plugins/` directory
3. Extract the files
4. Activate through the **Plugins** menu in WordPress
5. Follow the setup wizard to configure your chatbot

= Getting Your API Keys =

**OpenAI:**
Visit [platform.openai.com](https://platform.openai.com), sign up, navigate to API keys, create a new key, and paste into the plugin setup wizard.

**Google Gemini:**
Visit [ai.google.dev](https://ai.google.dev), get started with Gemini API, generate your key, and paste into the plugin setup wizard.

**DeepSeek:**
Visit [platform.deepseek.com](https://platform.deepseek.com), sign up, navigate to API keys, create a new key, and paste into the plugin setup wizard.

**Claude (Anthropic):**
Visit [platform.claude.com](https://platform.claude.com), sign up, navigate to API keys, create a new key, and paste into the plugin setup wizard.

**Grok (X.AI):**
Visit [console.x.ai](https://console.x.ai), sign up, navigate to API keys, create a new key, and paste into the plugin setup wizard.

**Pinecone (Optional):**
Visit [pinecone.io](https://pinecone.io), sign up for free, create a new index, copy your API key, and paste into plugin settings.

== Frequently Asked Questions ==

= What AI models does the AI chatbot support? =

The AI chatbot supports 200+ models. Native APIs for OpenAI, Google Gemini, Claude (Anthropic), DeepSeek, and Grok (X.AI) are supported. Open Router is also supported, giving access to 200+ additional models including GPT-5.1, Gemini 3 Pro, Claude Opus 4.6, DeepSeek V3.2, Grok 4.1 Fast, Qwen3 Max, Mistral Large 3, Amazon Nova, Meta Llama 4, and more. Various embedding models are available for the knowledge base.

= How do I get API keys? =

For OpenAI, visit platform.openai.com and create an account. For Google Gemini, visit ai.google.dev and follow the setup process. For DeepSeek, visit platform.deepseek.com and create an account. For Claude (Anthropic), visit platform.claude.com and create an account.

= Can I train the chatbot on my website content? =

Yes. The AI chatbot supports unlimited knowledge training using RAG technology from WordPress pages, posts, custom post types, PDFs, text files, manual Q&A entries, and webpage URLs.

= What is RAG technology? =

RAG (Retrieval-Augmented Generation) retrieves relevant information from your knowledge base before generating responses, ensuring accurate, contextually appropriate answers based on your actual content.

= Is there a setup wizard? =

Yes. A guided 3-step setup wizard appears automatically after activation, walking you through AI provider connection, personality configuration, knowledge sources, and customization.

= How long does setup take? =

Most users complete setup in under 5 minutes. The wizard guides you through each step with clear instructions.

= How does cost optimization work? =

The AI chatbot uses intelligent token management to minimize API charges through optimized requests and efficient caching. Configure rate limits for guests and logged-in users to control costs.

= What is the Chat Discussions Dashboard? =

A comprehensive conversation management interface showing all chat transcripts with detailed conversation views. See which knowledge sources AI used for each response, add missing Q&A entries directly, and track user information.

= Can I see which content the AI used? =

Yes. The Chat Discussions Dashboard shows knowledge source transparency—you can see exactly which pages, posts, or Q&A entries the AI chatbot used to generate each response.

= Is Pinecone required? =

No. The AI chatbot includes free, unlimited local vector storage in your WordPress database. Pinecone is optional for enterprise-scale knowledge bases with 10,000+ entries.

= Is the plugin GDPR compliant? =

Yes. The AI chatbot stores conversation data locally on your WordPress site, giving you complete control. Configure data retention policies and export or delete conversations as needed.

= Can I customize the AI chatbot appearance? =

Yes. Customize colors, chatbot icon, AI agent avatar, chat box size, themes (light/dark/system), positioning, emojis, greeting messages, and widget layouts without coding.

= Does it support multiple languages? =

Yes. The AI chatbot supports multi-language conversations and right-to-left (RTL) languages, responding in the language your visitors use.

= How much do API calls cost? =

API usage depends on your chosen provider and models. OpenAI, Google Gemini, DeepSeek, Claude (Anthropic), Grok (X.AI), and Open Router charge based on token usage with rates varying by model. Gemini and DeepSeek offer generous free tiers. The AI chatbot's intelligent cost optimization minimizes charges by reducing unnecessary calls and optimizing token usage. Check current pricing: platform.openai.com, ai.google.dev, platform.deepseek.com, platform.claude.com, console.x.ai, and openrouter.ai

= Can I control costs? =

Yes. Configure rate limits for guests and logged-in users. The AI chatbot's intelligent token management minimizes costs automatically.

= Can I see conversation history? =

Yes. The Chat Discussions Dashboard includes comprehensive chat transcripts with conversation history, user context, knowledge sources used, and detailed analytics.

== Screenshots ==

1. **Wizard** - First-time setup after you activate the plugin
2. **Appearance** - Customize how the chatbot looks and behaves on your site
3. **Add knowledge** - Add sources and manage the AI knowledge base
4. **Widgets management** - Manage chatbot widgets
5. **Forms setup** - Configure conversational and widget forms
6. **Transcripts** - Conversation history and chat transcripts
7. **Chatbot published** - Chatbot on your live website

== Changelog ==

= 2.0.0 - April 18, 2026 =
* Updated: New admin dashboard
* Updated: New chatbot UI/UX
* Updated: Knowledge Base refactored - now is more user-friendly
* Updated: Widgets refactored - more user-friendly management
* Updated: Terminated custom Actions support. Now only support Conversational Forms
* Updated: Terminated Knowledge -> Recommendations, due instability and poor customer experience.
* Updated: Terminated support of Live agent integrations through Telegram and Slack, due instability and poor customer experience.
* Added: Doc, Docx file types support in the Knowledge Base
* Fixed: Translation issues

= 1.0.17 - February 21, 2026 =
* Added: JetEngine custom fields support
* Added: Support to upload files from the WordPress media library
* Added: Loco Translate support - the plugin can now be fully translated via Loco Translate

= 1.0.16 =
* Fixed: Bug on migration process from old versions to new
* Added: Open Router support - access 200+ AI models through a single API
* Added: Feedback collector popup on plugin deactivation
* Added: Display tab - all settings for showing the chatbot on the public side in one place

= 1.0.15 - February 2, 2026 =
* Fixed: Error on user metas update
* Fixed: Issue causing the website to slow down because of notification system
* Fixed: Error on widgets saving
* Added: Lead Capture widget new location - near chatbot icon
* Changed: Sound notification audio
* Improved: CSS usage in the front side

= 1.0.14 =
* Added: AI instructions area. Users can fully control AI behavior, set custom rules, and define their own boundaries
* Added: Starter Message widget near the Chatbot icon
* Added: Prompt buttons widget near the Chatbot icon
* Added: Visitors log tab in the Leads page
* Added: Notification system for WordPress admin role. Supported notifications are: new Chat and new Lead
* Added: Sitemap support as a new source type for the knowledge collecting

= 1.0.13 =
* Fixed: Dashboard stats
* Added: Leads management - simple table (Beta version). More powerful updates coming soon
* Added: Possibility to collect Leads through Actions -> Conversational forms
* Improved: Telegram Live Agent Integration simplified
* Improved: Admin UI

= 1.0.12 =
* Fixed: Onboarding initial message bug
* Fixed: Knowledge settings missing models issue
* Added: Dashboard page with fast reporting about conversations, leads, visitors. Including charts showing daily, weekly, monthly graphics
* Added: Grok AI (X.AI) support
* Added: Actions entries support - now you can see the submissions. The actions reporting is also included in the dashboard

= 1.0.11 =
* Fixed: Removed autocomplete from admin input fields
* Fixed: Prompt triggering and active Action conflict
* Fixed: Some fields were missing from Chatbot Preview state - added them back
* Added: New widget type "Lead Capture" which collects user name and email before allowing conversation to start
* Added: New Telegram Live Agent integration - setup telegram group, attach custom bot, users can connect through chatbot, reply from phone telegram app
* Added: Auto-sync for WordPress Knowledge sources - WordPress related knowledge sources are now kept up to date automatically
* Added: AI Agent can now render images from learned sources (Beta mode)
* Added: Knowledge Filtering functionality - accurately filter sources to see their availability in the knowledge base
* Changed: Removed required flag from Entity Overview field
* Improved: Onboarding experience
* Improved: Simplified widgets publishing - now single step add widget without parent layer

= 1.0.10 =
* Fixed: Various bug fixes and stability improvements
* Added: Streaming support - Real-time word-by-word AI replies. Especially useful when short answers setting is disabled
* Added: Claude (Anthropic) AI provider support with 7 models (Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.5, Claude Opus 4.1, Claude Sonnet 4.0, Claude Opus 4.0, Claude 3 Haiku)
* Added: URL source type for knowledge collection - paste a webpage URL and click Learn to fetch and process content for training
* Added: Unseen messages badge near chatbot icon - displays unread message count, can be enabled/disabled in Appearance settings
* Added: Show/hide AI Agent Avatar toggle in Appearance settings
* Added: Scroll down arrow support inside chat interface
* Improved: Chatting experience (UX) - new user message scrolls to top, gaining space for AI reply
* Improved: Admin UI enhancements

= 1.0.9 =
* Fixed: Compatibility issue with WP Rocket when JavaScript minification is enabled
* Fixed: UX issues related to API key removal process
* Added: DeepSeek Chat v3.2 support - new AI provider option for chat completions
* Added: Similarity threshold setting to control relevance matching between user questions and chatbot knowledge
* Added: Sound notification settings to alert users when they switch tabs or close the chatbot while new messages arrive
* Added: Knowledge Settings page (Knowledge → Settings) for managing knowledge-related configurations
* Added: Short answer toggle to control whether AI responds with brief or detailed answers
* Added: Ability to customize Action success messages in Action callback handlers
* Added: Actions sub-menu under the Limb menu in WordPress dashboard sidebar
* Added: Contextual user guides throughout the knowledge management interface with links to detailed documentation
* Changed: Knowledge generation flow from Q/A generation per source to source segmentation algorithm
* Improved: Chatbot knowledge learning process, increasing speed by 10x
* Improved: Chatbot dashboard UI with more recognizable and intuitive input labels
* Improved: AI response speed for faster reply generation

= 1.0.8 =
* Fixed: Knowledge base sources pagination issue
* Fixed: Chatbot temporary permission issue for guest users
* Improved: CPT recommendations interface inside the chatbot
* Improved: Admin interface

= 1.0.7 =
* Fixed: Admin interface display issue when using en_GB locale
* Fixed: Storage provider visibility issue during recommendation collection
* Improved: Locale compatibility across all language settings

= 1.0.6 =
* Fixed: Permission errors inside chatbot
* Fixed: WordPress search issue upon onboarding or knowledge collecting
* Added: Slack notification Action handler
* Added: Live agent support through Slack channel
* Added: Collecting WordPress custom post types as Recommendations and using them inside Actions as parameter
* Improved: Actions admin UI

= 1.0.5 =
* Fixed: Critical error fixed

= 1.0.4 =
* Fixed: AI Agent replies with users language
* Added: Actions support. Do actions based on user intent. Collect parameters and pass them to handlers 
* Added: AI reply's knowledge sources now are visible under the message
* Changed: UI changes related to ai-providers
* Improved: Knowledge collecting

= 1.0.3 =
* Fixed: PDF knowledge collecting timeout issue
* Fixed: Assets caching issue
* Fixed: Chatbot buttons hover bg-color issue
* Added: AI reply reload button
* Added: OpenAI GPT-5 support
* Changed: Chatbot admin menu ordering
* Improved: Knowledge collecting

= 1.0.2 =
* Fixed: UI/UX issues on iOS Safari with latest update
* Added: "Text" knowledge source type for flexible content input (old "Manual" is now "Q&A")
* Added: Uninstall page for clean plugin removal
* Changed: Removed "Storage" page from menu (consolidated into settings)
* Changed: "Informational" page renamed to "Sources" for clarity
* Changed: Training page temporarily marked as "Coming Soon" while we refine features
* Improved: Overall admin interface clarity and navigation
* Improved: Cost optimization for API token usage

= 1.0.1 =
* Fixed: Hub theme custom post type fetching issue resolved
* Changed: Redesigned message layout for better readability
* Added: Feature preview with upcoming launches
* Added: Knowledge source transparency in chat logs

= 1.0.0 =
* Initial release of AI Chatbot
* Feature: Multi-provider AI support (OpenAI GPT, Google Gemini)
* Feature: Unlimited knowledge base with RAG technology
* Feature: Customizable widgets (Message Starters, Prompts, Links, Chat History)
* Feature: Chat Discussions Dashboard with knowledge source visibility
* Feature: Full appearance customization with theme support
* Feature: Cost-optimized API usage
* Feature: Conversation logging and chat transcripts
* Feature: GDPR-compliant data handling
* Feature: Multi-language and RTL support
* Feature: Responsive mobile-first design
* Feature: Rate limiting and cost control

== Upgrade Notice ==

= 1.0.17 =
JetEngine custom fields support. File uploads now work from the WordPress media library. Full translation support via Loco Translate. Update recommended.

== External Services ==

This plugin connects to third-party AI services to generate chatbot responses. You must provide your own API keys and comply with each provider's terms of service.

**AI Service Providers:**

* **OpenAI** - Chat completions, embeddings, image generation
  - API Endpoint: https://api.openai.com
  - [Terms of Use](https://openai.com/policies/terms-of-use)
  - [Privacy Policy](https://openai.com/policies/privacy-policy)

* **Google Gemini** - Chat completions, embeddings, image generation
  - API Endpoint: https://generativelanguage.googleapis.com
  - [Terms of Service](https://policies.google.com/terms)
  - [Privacy Policy](https://policies.google.com/privacy)

* **Pinecone** *(Optional)* - Vector database for knowledge storage
  - API Endpoint: https://api.pinecone.io
  - [Terms of Service](https://www.pinecone.io/terms-of-service/)
  - [Privacy Policy](https://www.pinecone.io/privacy/)

* **DeepSeek** - Chat completions
  - API Endpoint: https://api.deepseek.com
  - [Terms of Service](https://cdn.deepseek.com/policies/en-US/deepseek-open-platform-terms-of-service.html)
  - [Privacy Policy](https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html)

* **Claude (Anthropic)** - Chat completions
  - API Endpoint: https://api.anthropic.com
  - [Terms of Service](https://www.anthropic.com/legal/consumer-terms)
  - [Privacy Policy](https://www.anthropic.com/legal/privacy)

* **Grok (X.AI)** - Chat completions
  - API Endpoint: https://api.x.ai
  - [Terms of Service](https://x.ai/legal/terms)
  - [Privacy Policy](https://x.ai/legal/privacy)

* **Open Router** *(Optional)* - Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more)
  - API Endpoint: https://openrouter.ai
  - [Terms of Service](https://openrouter.ai/terms)
  - [Privacy Policy](https://openrouter.ai/privacy)

**You are responsible for:**
- Obtaining and managing your own API keys
- Monitoring your API usage and costs
- Complying with each service provider's terms and policies
- Ensuring your use case meets provider requirements

== Libraries & Credits ==

**Development Team:**
AI Chatbot is developed and maintained by the team at [wpaichatbot.com](https://wpaichatbot.com).

== Support & Documentation ==

**Need Help?**
* 📚 [Full Documentation](https://wpaichatbot.com/documentation/)
* 💬 [Community Forum](https://wordpress.org/support/plugin/limb-chatbot/)
* 🌐 [Official Website](https://wpaichatbot.com)
* 📧 [Email Support](mailto:support@wpaichatbot.com)

== Privacy & Data ==

**Your Data, Your Control:**
- All chat conversations are stored locally in your WordPress database
- No data is sent to external services except AI providers (OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation
- You have complete control over data retention and deletion policies
- GDPR-compliant data handling with export and erasure capabilities
- User data is handled according to WordPress privacy standards

== Upgrade to Pro ==

⭐ The Pro version includes advanced features:

* 💬 **Native live agent** - Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA)
* 🛒 **WooCommerce integration** - Shopping assistance, product recommendations, cart and order support tied to your store
* 🎨 White Label Branding - Custom logos and icons for chatbot and AI agent
* ⚡ **Conversational Forms (Pro)** - Attachment and date fields; custom webhooks; multiple notification destinations delivered together
* 🧩 Chatbot & Prompt Blocks - Gutenberg integration for inline chat and prompt inputs
* 🎯 Premium Widgets - Advanced UI components and interactive elements

[Learn more about Pro features](https://wpaichatbot.com/pricing)