# User Manual – Support & Feedback Page

The Support & Feedback page gathers everything you need to get help, share your experience, and provide technical details when you contact the team.

## General page overview

The screen is split into two columns: the main column for actions (forum, system info) and a sidebar for statistics and helpful reminders.

## Access the WordPress.org forum

The first card highlights the official forum:

- Visit Support Forum – opens the WordPress.org forum in a new tab.
- Helpful message – explains how to ask a question or report a bug.
- Tip – reminds you to review existing topics before posting.

## System information

This section consolidates the technical data to share with support:

- Copy to Clipboard – instantly copies the information to your clipboard.
- Text block – detailed list of versions, settings, and useful stats.

Tip: copy this information before opening a ticket to save time and avoid back-and-forth conversations.

## Quick stats

The sidebar shows helpful indicators:

- Plugin Version – confirms the installed version.
- Total Links – number of links currently stored.
- Last Scan – date of the most recent scan.

## Frequently asked questions

Three common questions are presented as a mini FAQ:

- Scan duration – estimate of the time required based on site size.
- Performance impact – reassurance about front-end performance.
- Multi-site usage – confirms you can install the plugin on multiple sites.

## Leave a review

The final card encourages you to share your experience:

- Leave a Review – button linking to the WordPress.org review page.
- Inspiring message – reminds you how valuable feedback is for improving the product.

## Checklist before contacting support

- Update – confirm that you are using the latest plugin version.
- Scan – rerun a scan to confirm the issue still exists.
- Document – copy the system information and record the steps to reproduce the issue.
- Forum – search for an existing answer or open a new topic with every detail.

Tip: a well-documented ticket receives a faster, more precise response.