=== Helpdesk Support Tickets Plugin for WordPress ===
Contributors: helpdesksupporttickets
Tags: support, support tickets, helpdesk, help desk, agent
Requires at least: 4.7.3
Tested up to: 4.8.1
Stable tag: 1.1.4
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html
Donate link: http://www.wordpress.org/

Helpdesk and Support Tickets Plugin built only for WordPress. No subscriptions, responsive, front end content, email notifications included.

== Description ==

Helpdesk system to allow your Customers to create Support Tickets from your website. 

* Built only for Wordpress websites.
* No subscriptions, no limitations, no registrations: install and go!
* Tickets search, ordering, filtering by Status.
* Create Tickets on Customer's behalf.
* Add Messages and receive Customer's messages.
* Email notifications included.
* Attach files to Tickets.
* Front-end included: let your Customer open Tickets from your website!
* Responsive, works on mobile, fast AJAX structure.
* Install wizard will configure the plugin in 1 minute.
* Exensions coming soon!

NEW! 29/04/2017: Added Colors for different Ticket Statuses

== Installation ==

* Login as Administrator of your portal;
* Navigate to Plugins -> Add New;
* Click on Upload;
* Select and Upload the .zip file you downloaded from this website;
* Activate the new plugin.
* Short code for Front End: [helpdesk-support-tickets]

== Screenshots ==

1. Tickets Search and List
2. Ticket details
3. Add Message to Ticket
4. Settings page
5. Create new Ticket as Agent
6. Front-end page for Customers
7. Front-end Create New Ticket pageS


== Upgrade Notice == 

== Changelog ==

= 1.0.23 =
* Initial Release

= 1.0.26 =
* Changed Active base color
* Added cursor pointer over tabs

= 1.0.27 =
* Added different colors for ticket statuses
* Fixed an error that would send email notifications even if they're disabled

= 1.1.1 =
* Redesign of the ticket details page

= 1.1.3 =
* Fixed problem with customer name search in tickets search
* Added Dashboard!

= 1.1.4 =
* Fixed problem with "sweetalert.js", that was showing an error right after installing the plugin
* Reworked some parts to improve performace
* Tests with latest versions of wordpress
* Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket's details page.
