=== Cloodo WP Workplace - CRM & Project Management for Services Business ===
Contributors: cloodoteam
Donate link: https://cloodo.com/
Tags: company, crm, erp, helpdesk, project management, client portal, service management, ai automation
Requires at least: 5.8
Tested up to: 6.8.3
Stable tag: 2.3.1
Requires PHP: 7.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Turn your WordPress site into a complete **Digital Workplace** — manage **CRM, ERP, Projects, Helpdesk, Services, and Client Portal** in one connected system powered by Cloodo WorkSuite.

== Description ==

== “Your WordPress site looks professional. But does it actually run your service business?” ==

We’ve spent over 15 years building and selling structured service packages online — from digital solutions to automation systems and support contracts.

And we kept seeing the same problem:

Agencies running **WordPress**  
But managing operations in 6–8 different tools.

- CRM in one system  
- Projects in another  
- Tickets via email  
- Chat in WhatsApp  
- Proposals in PDF  
- Tasks in Trello  
- Invoices somewhere else  

Nothing connected.

---

== The Hidden Problem with Service Businesses on WordPress ==

**WordPress powers over 43% of all websites globally.**

A majority of **small and medium service businesses** rely on WordPress as their digital storefront.

But WordPress was built for publishing — not managing service operations.

So service companies struggle with:

- No structured **Service Packages** or **Pricing Tables**
- Scattered leads across forms, email, and chat
- Manual conversion from quote → project → task
- No unified **CRM + Project Management + Helpdesk**
- No built-in **Client Portal**
- Too many disconnected plugins

Growth creates chaos instead of clarity.

---

== Why We Built Cloodo Workplace ==

We didn’t want another generic plugin.

We built **Cloodo Workplace for WordPress** specifically for **service-based businesses**.

It connects your website to **Cloodo WorkSuite**, creating a complete:

**CRM • ERP • Project Management • Helpdesk • HRM • Client Portal • AI Automation**

All inside one connected ecosystem.

---

== AI-Powered QuickStart ==

Starting from a blank page is hard.

So Cloodo integrates **AI automation** directly into activation.

After connecting your site, Cloodo AI analyzes your:

- Business profile
- Website content
- Industry focus
- Brand positioning

Then automatically generates:

- Company profile
- Structured **Service Packages**
- Pricing sections
- FAQs
- Testimonials
- Portfolio samples
- Helpdesk structure

Within minutes, your WordPress site becomes a **Lean Professional Service Page**.

You can edit everything inside **Cloodo WorkSpace** in your WordPress Admin.

No blank page.  
No copywriting stress.  
No expensive consultants.

---

== WorkSpace (Inside WordPress) ==

Manage your business content directly from WordPress:

- Services & Pricing Packages
- Testimonials & Portfolio
- FAQs & Highlights
- Company & Team Profiles
- Shortcodes & Widgets

Built specifically for **service management**, not product catalogs.

---

== Client Portal & Helpdesk ==

Cloodo automatically creates a **Helpdesk** and **Client Portal** for logged-in users.

Clients can:

- Submit and track support tickets
- View projects and milestones
- Monitor tasks
- Access proposals and invoices
- Track payment status

Improve transparency and client experience.

---

== WorkSuite (Cloud Backend) ==

Cloodo WorkSuite is a **lightweight but powerful CRM and Project Management system** built for service teams.

Unlike heavy ERP systems or complex PM tools:

- No overwhelming setup
- No enterprise-only complexity
- No unnecessary modules

Includes:

- CRM
- Project Management
- Task & Milestone Tracking
- Estimates & Proposals
- Invoicing
- Helpdesk System
- Basic HRM
- KPI Dashboard

Enough structure to scale.
Simple enough to use immediately.

---

== One Connected Workflow ==

Service Page  
→ Quote  
→ CRM Lead  
→ Proposal  
→ Project  
→ Task  
→ Invoice  
→ Support Ticket  
→ Review  

Cloodo connects your entire **service lifecycle** in one system.

Your WordPress website becomes more than marketing.

It becomes your **Business Command Center**.

---

== Installation ==

1. Upload the plugin files to `/wp-content/plugins/cloodo-workplace` or install via the WordPress Plugin Directory.
2. Activate the plugin through the ‘Plugins’ screen in WordPress.
3. Upon activation, your Cloodo account will be automatically created or linked.
4. Follow the onboarding wizard to import AI-generated service content.
5. Configure your Helpdesk and LiveChat settings.
6. Start managing services, clients, and projects.


== Frequently Asked Questions ==

= Do I need to manually register a Cloodo account? =
No. The plugin automatically creates or connects your account using your WordPress admin email and domain.

= Is this compatible with my theme? =
Yes. All widgets and shortcodes are responsive and compatible with most modern WordPress themes.

= Is this a replacement for WooCommerce? =
No. Cloodo is built for **service-based businesses**, not product-based eCommerce.

= Can clients track their projects? =
Yes. Clients can log in to access the **Client Portal**, view projects, milestones, tickets, and invoices.

= Does it include AI features? =
Yes. Cloodo includes **AI-powered QuickStart** to generate structured service content automatically.

== Screenshots ==

1. Service Package Editor
1. Project Management Dashboard
1. Client Portal - Milestones Tracking
1. Client Portal - Support Tickets
1. Settings - WooCommerce Sync
1. Public Service Page & Landing Page
1. AI Onboarding - Content Generation
1. Employee & HRM Management
1. Testimonials & Reviews Management
1. Client Portal - Projects Overview
1. Company Profile Editor
1. Shortcode & Widget Guide
1. AI Onboarding - Helpdesk Sync
1. Helpdesk - Ticket Management Dashboard
1. Service Catalog Management
1. Client Portal - Support Center
1. AI Onboarding - WorkChat Setup
1. AI Onboarding - WhatsApp API Setup
1. FAQ Management
1. Settings - Forms
1. Settings - Service Order Sync

== Changelog ==

= 2.3.1 =
* Add Service Highlights & FAQs Support with Enhanced UI and Rendering
* Revamp UI Responsive Styles & Introduce Service Order Sync Integration
* Integrate WordPress default forms & enhance CF7 automation

= 2.3.0 (February 23, 2026) =
* Major AI improvement: Enhanced AI QuickStart engine with smarter business profile detection.
* Improved Service Package Builder with better pricing layout and CTA controls.
* Optimized CRM → Project automation workflow performance.
* UI/UX refinements across WorkSpace dashboard.
* Security and performance improvements.

= 2.2.5 (October 20, 2025) =
* Add Shortcode Guide and Cleanup
* Profile Grid UI & Import Wizard Updates + New CBs Reviews/FAQs
* Enhance Content Generation & Admin UI with Shortcodes, Meta Boxes and More

= 2.2.4 (March 13, 2024) =
* Fix iframe can't load for new user

= 2.2.3 (March 11, 2024) =
* Fix dashboard link
* Update iframe loading
* Update settings interface
* Update CSS for settings interface
* Fix warning

= 2.2.2 =
* Fix error on new API version

= 2.2.1 =
* Security fix

= 2.2.0 =
* Sync Wordpress User to Employees
* Update core app login via email

= 2.1.1 =
* Fix error register account

= 2.1.0 =
* Add new feature: Products Management
* Sync Woocommerce Customers to Clients

= 2.0.0 =
* Update New UI
* Add new feature Projects, Leads, Notice Board, Messages

= 1.1.0 =
* Add Client feature

= 1.0.0 =
* Init

== Upgrade Notice ==

= 1.0 =
* First version