=== Easy Chat Support - Capripio ===
Contributors: capripio
Tags: live chat, chat widget, wordpress chat, customer support, website chat
Requires at least: 5.8
Tested up to: 7.1
Requires PHP: 7.4
Stable tag: 1.0.3
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Add a fast, lightweight live chat widget to your WordPress site. No third-party service, no signup, and no API keys required.

== Description ==

**Easy Chat Support - Capripio** is a simple live chat plugin for WordPress. Add a live chat widget to your website and reply to visitors from your WordPress dashboard.

### No Third-Party Service Required

Unlike many live chat plugins, **Easy Chat Support - Capripio** runs entirely on your own WordPress website.

* No third-party chat service
* No account or signup required
* No API keys
* No monthly subscription
* No visitor data sent to another company
* Install, activate, and start chatting in minutes

Your visitors chat directly with you, and you reply from your WordPress dashboard. Everything stays on your own website.

### Live Chat Widget

* Lightweight live chat widget
* Works on desktop and mobile
* Unlimited visitors
* Unlimited conversations
* Unlimited messages
* Choose your widget color
* Display the widget in the bottom-left or bottom-right corner
* Welcome message
* Offline message
* Set your business hours

### Dashboard Inbox

* Reply from your WordPress dashboard
* Real-time messaging
* Search conversations
* Close conversations when finished

### Email Notifications

* Get an email when a visitor sends a new message

### Message Retention

* Automatically delete old conversations after a set number of days
* Delete conversations manually with one click
* Choose how long to keep chat history

### Fast and Lightweight

Easy Chat Support - Capripio is built for speed.

* Loads only a small script and stylesheet
* Checks for new messages only while the chat window is open
* No unnecessary background processes

### Upgrade to Pro

"Easy Chat Support Pro - Capripio" adds powerful features for growing teams.

* Multiple support agents
* Conversation assignment
* Canned replies
* Internal notes
* Tags
* File uploads
* Typing indicators
* Read receipts
* Visitor details (browser, device, and country)
* Company logo
* Dark mode
* CSV export

Learn more:
https://capripio.com/capripio-easy-chat-support

== Installation ==

1. Upload the plugin to `/wp-content/plugins/capripio-easy-chat-support`, or install it from **Plugins → Add New**.
2. Activate the plugin.
3. Go to **Chat Support → Settings**.
4. Choose your widget color, position, welcome message, and business hours.
5. Your live chat widget is ready. New messages will appear in **Chat Support → Inbox**.

== Frequently Asked Questions ==

= Do I need a third-party service? =

No. Everything runs on your own WordPress website. You do not need to create an account, sign up for another service, or use API keys.

= Does this slow down my website? =

No. The plugin is lightweight. It loads a small script and stylesheet and checks for new messages only while the chat window is open.

= Can I customize the chat widget? =

Yes. You can choose your widget color, position, welcome message, offline message, and business hours.

= Can I keep or delete old messages? =

Yes. Keep your chat history forever or automatically delete conversations after a set number of days.

= Is there a Pro version? =

Yes. "Easy Chat Support Pro - Capripio" includes multiple agents, canned replies, file uploads, internal notes, visitor details, and more.

= Will it work with my theme? =

Yes. The chat widget is a floating element that works independently of your theme, so it works with most WordPress themes.


== Screenshots ==

1. The lightweight live chat widget visitors see on your website.
2. The built-in inbox where you manage and reply to conversations from your WordPress dashboard.
3. The settings page for customizing your chat widget, notifications, branding, and message retention.
4. The optional pre-chat form for collecting visitor details before a chat begins.

== Changelog ==

= 1.0.3 =

* Fix: A conversation or message that failed to save no longer reports success back to the visitor.
* Fix: New conversations now correctly show as "New" in the Inbox until an agent replies, instead of always showing as "Open".
* Fix: Scheduled message retention cleanup now uses the site's configured time zone, so conversations are no longer deleted a day early or late.

= 1.0.1 =

* Security: Verify visitor ownership before allowing access to conversations or sending messages.

= 1.0.0 =

* Initial release.

== Upgrade Notice ==

= 1.0.3 =

Bug fix update: message-save failures are now reported correctly, the Inbox "New" count works again, and retention cleanup respects your site's time zone.

= 1.0.1 =

Security update. All users should upgrade.