=== AskAny - AI-Powered Chat Assistant ===

== Archived Changelog Entries ==

This file includes older changelog entries to help keep the main WordPress **readme.txt** file a manageable size.  
For the most recent updates, please refer to the **"Changelog"** section in the [readme.txt file](https://plugins.svn.wordpress.org/askany/trunk/readme.txt).

For a detailed list of updates, refer to our [Changelog](https://headwayapp.co/askany/).


= 1.4.0 – 31 October 2025 =
- Improved User List & Agents Management**
- Improved Live Chat Management**
- Intelligent Fallback System!**
- Dashboard Overview Cards & API Statistics!**
- New Features: Messages are encrypted for secure transmission

= 1.3.0 – 29 July 2025 =
### 🚨 New Features: Enhanced Fallback System Features
  - 🎯 Three-Tier Response System:
    - ✅ Primary: Main AI API (OpenAI/DeepSeek)
    - ✅ Secondary: Local fallback with intelligent responses
    - ✅ Tertiary: DuckDuckGo search integration for comprehensive coverage
  - ✅ Smart Search Integration


= 1.2.0 – 21 July 2025 =
- **Backend Chat Management Improved**
  - Admin can now view all user conversations stored in the database.
  - Centralized chat panel to manage and monitor user chats.
  - Session Memory & Context Awareness
  - Enhanced Product Information Access
  - Improved AI Context System
  - Multi-layered context building
  - Session continuity maintained across interactions

- **User List & Agents Management**
  - Introduced a dedicated panel to view all registered users.
  - Easily assign or remove users as agents with one click.

- **AI to Agents Handover for Live Conversations**
  - Agents can now seamlessly take over any ongoing AI conversation in real-time.
  - Enhances support experience by allowing human intervention during critical moments.

- **Live Chat Statistics Dashboard**
  - Visual overview of live chat activity:
    - **Total Sessions:**   
    - **Active (24h):**  
    - **Total Messages:**  
    - **AI Handled:** 
    - **Agent Handled:** (real-time stats)

### 🏠 Home Page Settings

- **Dedicated Homepage Settings Added**
  - Display assigned agents with profile info.
  - Set a customizable welcome message.
  - Link to documentation section directly from homepage.

- **FAQ Management**
  - Add and manage frequently asked questions.
  - FAQs displayed prominently on homepage for better user guidance.

- **Custom Links Management**
  - Easily add custom links that will appear on the homepage.
  - Useful for quick access to important resources or external platforms.

- **Frontend Enhancements**
  - Enhanced full chat widgets UI.
  - Enhanced product search now looks in both title and content
  - Comprehensive product data includes price, images, stock status.


= 1.1.1 =
- **SDK Integration** 
- **Resolved Toast Issues that preventing save settings**   

= 1.1.0 =
- **Introduced Form Integration Within Chat Widgets**  
  Seamlessly integrated forms directly into chat widgets, allowing users to submit lead information, feedback, or other custom inputs without leaving the chat interface.

- **Resolved Default Q&A Pair Duplication Issue**  
  Fixed an issue where default question-and-answer pairs were being duplicated during initialization, ensuring a clean and consistent setup experience.

- **Enhanced Response Accuracy and Formatting**  
  Improved the logic and structure of chatbot responses for greater clarity, relevance, and consistency in tone. This enhancement reduces redundant or confusing replies.

- **Enhanced Uninstall Hook to Clean Database on Plugin Removal**  
  Updated the uninstall process to ensure all plugin-related data is thoroughly removed from the database when the plugin is uninstalled, leaving no residual entries behind.


= 1.0.1 =
* Update banner, readme, icons 
* Update admin page UI

= 1.0.0 =
* Initial release
