=== Firebase Support & Chat Management ===
Contributors: devsabbirahmed 
Tags: firebase, chat, chat-form,form, admin-chat-box, group-chat, firebase-chat, interface, authentication, storage, images
Requires at least: 5.0
Tested up to: 6.9
Requires PHP: 5.6
Stable Tag: 3.1.1
License: GPL-2.0+
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Firebase Support & Chat Management, real-time communication tool for WordPress powered by Firebase for secure and scalable interaction.

== Description ==

**Firebase Support & Chat Management** is a real-time communication tool powered by Firebase for secure and scalable interaction. This plugin enhances your admin dashboard by offering powerful features like **Backend/Frontend Chat + Support Management**, **User List & Agents Management**, with a robust **Support System Settings** interface.

Users can instantly chat with each other or enable support mode to communicate exclusively with support agents. The modern, mobile-friendly UI delivers real-time messaging and push notifications, powered by Firebase for secure authentication, data storage, and seamless updates.

- **Backend Chat Management** allows admins to monitor and control all conversations directly from the dashboard. This includes filtering messages, and assigning agent roles to team members.
- **User List & Agents Management** enables clear oversight and segmentation of users, team agents, and their chat roles or responsibilities. You can now onboard support agents and organize client interactions with ease.
- **Support System Settings** centralizes all options—chat enablement, agent controls, Firebase credentials, and design customizations—under one panel for easy management.

Whether you're building a support system for eCommerce, a team-based collaboration app, or a community platform—**Firebase Support & Chat Management** offers unmatched flexibility and Firebase-powered scalability.

== ATTRACTIVE UI AND SUPER EASY TO USE ==

1. **Easy access to information** – Access messages and images from the intuitive Firebase-powered chat interface.
2. **Improved collaboration** – Enable real-time conversations through streamlined **Backend Chat Management**.
3. **Increased productivity** – Quick **User List & Agents Management** allows fast task routing and communication.
4. **Secure authentication** – Firebase ensures only authorized access.
5. **Data reliability** – Firebase provides persistent storage for messages, images, and session logs.
6. **Enhanced user experience** – Designed for both desktop and mobile users.
7. **Increased engagement** – Real-time push notifications keep users active.
8. **Future growth** – Built with Firebase to handle enterprise-level **Support System Settings** needs.

== Key Features ==

### 🔧 Backend Chat Management
- Full control over chat logs, including moderation tools.
- Manage open conversations, archives, and resolve queries efficiently.
- Real-time Firebase updates ensure your **Backend Chat Management** stays up to date.
- Backend Chat Management works even on low-latency networks.
- Assign agents to conversations directly from Backend Chat Management.

### 👥 User List & Agents Management
- View, edit, and assign roles to users from the dashboard.
- Create unlimited support agents with custom roles.
- Manage the **User List & Agents Management** panel with advanced filters.
- Track user activity within User List & Agents Management views.
- Sync data directly from Firebase in real time.

### ⚙️ Support System Settings
- Central panel for all system-wide configurations.
- Enable/disable chat, choose layout, and set agent permissions.
- Customize branding and layout under Support System Settings.
- Securely store Firebase credentials and keys.
- **Support System Settings** panel includes fallback error handling.

Each of these core modules—**Backend Chat Management**, **User List & Agents Management**, and **Support System Settings**—is integrated with Firebase and WordPress for a seamless user and admin experience.

👩🏼‍💻 [Get ORG Support](https://wordpress.org/support/plugin/admin-chat-box/)

== Installation ==

1. Upload files to the `/wp-content/plugins/admin-chat-box` directory  
2. Integrate Firebase and activate the plugin through the 'Plugins' screen in WordPress  

== How to Use ==

After activating the plugin:  
Navigate to your **Admin Dashboard > Firebase Support & Chat Management > Settings** to configure Firebase and enable chat. Customize **Backend Chat Management**, set up the **User List & Agents Management**, and fine-tune the **Support System Settings** for optimal performance.


== Screenshots ==
1. Advance Chat Box Banner
2. chat Logo/Icon
3. Screenshot-1-4


== Changelog ==

### 3.1.1 – 06 Dec 2025
- **Enhancement:** WP 6.9 compatibility

= 3.1.0 – 24 July 2025 =
- New: Backend Chat Management Improved
- New: User List & Agents Management
- New: Support System Settings

= 3.0.0 – 14 July 2025 =
- New: Completely redesigned the chat system module for improved performance and user experience.

= 2.0.0 - 01 FEB 2023 =
- New: Added Firebase Integration
- Improvement: New Admin UI

= 1.0.0 =
* Inital commit of plugin
